FDA Adverse Event Other Summary report: N

ABBOTT COMMANDER FPC

MDR report key: 870160 · Received June 25, 2007

Report

Report Number
1628664-2007-00311
Event Type
Other
Date Received
June 25, 2007
Report Date
June 4, 2007
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JQW
PMA / PMN Number
K894069
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

EVALUATION OF SERVICE TEXT FROM COMPLAINT. THE FIELD SERVICE ENGINEER PERFORMED ROUTINE CLEANING, CALIBRATING, AND ADJUSTMENT PROCEDURES FOR THE BARCODE READER. A REVIEW WAS PERFORMED OF THE COMPLAINT TEXT AND SERVICE HISTORY OF THE COMMANDER FPC. FIELD SERVICE PERFORMED ROUTINE MAINTENANCE PROCEDURES FOR CLEANING, CALIBRATING AND ADJUSTING THE BARCODE READER. THE ABBOTT COMMANDER FLEXIBLE PIPETTING CENTER OPERATIONS MANUAL, SECTION 10, TROUBLESHOOTING AND DIAGNOSTICS, TROUBLESHOOTING, A BARCODE HAS BEEN MISREAD SECTION: CONTAINS INFORMATION ABOUT TROUBLESHOOTING A MISREAD BARCODE. THIS IS A FINAL REPORT.

Description of Event or Problem · 1

THE ACCOUNT STATED THAT THERE WERE A TOTAL OF 8 BARCODE MISREADS WITH TWO COMMANDER FPC BETWEEN 2006 AND 2007 WHEN PIPETTING HIV-1/2 EIA, HTLV-I/II EIA AND HCV 2.0 EIA ASSAYS. THIS REPORT IS FOR BARCODE MISREAD #4. NO SPECIFIC BARCODE INFORMATION IS AVAILABLE. THE SAME BARCODE ID WAS ALSO PROCESSED ON THE PRISM ANALYZER WITH CORRECT BARCODE IDENTIFICATION. NO SPECIFIC PATIENT INFORMATION IS AVAILABLE. THE ACCOUNT RECOGNIZED THE INCORRECT BARCODE ID PRIOR TO RESULTS BEING REPORTED. NO INCORRECT RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED. SERVICE WAS REQUESTED FOR THE COMMANDER FPC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ABBOTT COMMANDER FPC AUTOMATED SYSTEM FOR THE PROCESSING OF EIAS JQW ABBOTT MANUFACTURING, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK YR FPC LIST 3A46-47| HTLV-I/II| HCV 2.0 EIA| HIV-1/2 EIA