FDA Adverse Event Malfunction Summary report: N

T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 8701370 · Received June 14, 2019

Report

Report Number
3013756811-2019-33965
Event Type
Malfunction
Date Received
June 14, 2019
Date of Event
May 17, 2019
Report Date
June 14, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004552
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT INTERMITTENTLY THE PUMP TOUCHSCREEN WAS UNRESPONSIVE AND INTERMITTENTLY, PUMP WAS NOT DISPENSING INSULIN PROPERLY. THERE WAS NO REPORTED IMPACT TO CUSTOMER'S BLOOD GLUCOSE. CONTACT DECLINED TO PROVIDE FURTHER INFORMATION AND DECLINED TANDEM TECHNICAL SUPPORT'S OFFER TO FOLLOW UP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
492978 T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628 00852162004552

Patients

Seq Age Sex Outcome Treatment
1 14 YR