FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 8701220 · Received June 14, 2019

Report

Report Number
3004753838-2019-048642
Event Type
Malfunction
Date Received
June 14, 2019
Date of Event
May 23, 2019
Report Date
June 14, 2019
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270000583
PMA / PMN Number
DEN170088
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

THE PRODUCT WAS EVALUATED. AN EXTERIOR VISUAL INSPECTION WAS PERFORMED AND PASSED. A RECEIVER CHARGE AND BOOT TEST WAS PERFORMED AND PASSED. FUNCTIONAL TESTING WAS PERFORMED AND PASSED. "SOUND" AND "TRY-IT" TESTING WAS PERFORMED AND PASSED. SOUND TESTING ON THE RECEIVER COMMUNICATION TOOL WAS PERFORMED AND PASSED. THE RECEIVER WAS OPENED FOR AN INTERNAL VISUAL INSPECTION WAS PERFORMED AND PASSED. THE RECEIVER LOG WAS DOWNLOADED, HOWEVER THE LOG WAS NOT REVIEWED DUE TO DATA NOT BEING RELATED TO THE COMPLAINT. THE ALLEGATION WAS NOT CONFIRMED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE RECEIVER HAD LOW AUDIO OUTPUT. NO PRODUCT OR DATA WAS PROVIDED FOR EVALUATION. CONFIRMATION OF THE ALLEGATION AND A PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
493627 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. MT24078 5243131 00386270000583

Patients

Seq Age Sex Outcome Treatment
1 51 YR