FDA Adverse Event Malfunction Summary report: N

HEAL COLLAR 4.5X5.5, 3MM

MDR report key: 8692302 · Received June 12, 2019

Report

Report Number
0002023141-2019-00259
Event Type
Malfunction
Date Received
June 12, 2019
Date of Event
April 29, 2019
Report Date
September 26, 2019
Manufacturer
ZIMMER DENTAL
Product Code
NHA
PMA / PMN Number
K111852
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 0

ZIMMERBIOMET COMPLAINT NUMBER (B)(4). THE HEAL COLLAR 4.5X5.5, 3MM (ITEM # HC453) WAS RETURNED FOR INVESTIGATION. VISUAL INSPECTION OF THE RETURNED PRODUCT DID NOT IDENTIFIED ANY MALFUNCTION. FUNCTIONAL TESTING WAS PERFORMED FOR THE RETURNED PRODUCT THE HEALING COLLARS DID NOT DISPLAY A MALFUNCTION AND THREADED EFFECTIVELY WHEN TESTED WITH AN IN-HOUSE COMPATIBLE IMPLANT. APPROPRIATE DOCUMENTATION WAS REVIEWED AND THE FOLLOWING INFORMATION WAS IDENTIFIED: INSTRUCTIONS FOR USE FOR HEALING COLLARS, HEALING SCREWS, SURGICAL COVER SCREWS AND TEMPORARY GINGIVAL CUFFS 9658 REV1-01/15 INFORMATION IDENTIFIED: DESCRIPTION AND ADVERSE EFFECTS A DEVICE HISTORY REVIEW WAS PERFORMED AND NO RELATED NONCONFORMANCES WERE NOTED. ALSO, A COMPLAINT HISTORY SEARCH WAS PERFORMED USING OUR COMPLAINT HANDLING SYSTEM AND THERE WERE NO ADDITIONAL RELATED COMPLAINTS FOR THIS PRODUCT LOT. COMPLAINANT REPORTED TWO HEALING COLLARS (ADDITIONAL HEALING COLLAR WAS REPORTED ON (MFR - 0002023141 - 2019 - 00261- 1) WOULD NOT SCREW INTO THE IMPLANT. THE REPORTED EVENT COULD NOT BE CONFIRMED. A DEFINITIVE ROOT CAUSE FOR THIS COMPLAINT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.

Additional Manufacturer Narrative · 1

ZIMMER BIOMET COMPLAINT NUMBER (B)(4). PATIENT IDENTIFIER UNKNOWN / NOT PROVIDED. AGE AND DATE OF BIRTH UNKNOWN / NOT PROVIDED. PATIENT SEX UNKNOWN / NOT PROVIDED. WEIGHT UNKNOWN / NOT PROVIDED. LOT NUMBER UNKNOWN / NOT PROVIDED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE HEALING COLLAR (HC453) WOULD NOT SEAT INSIDE THE IMPLANT. ANOTHER HEALING COLLAR WAS USED TO COMPLETE THE PROCEDURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
484436 HEAL COLLAR 4.5X5.5, 3MM HEALING COLLAR NHA ZIMMER DENTAL 2017091223

Patients

Seq Age Sex Outcome Treatment
1