VITROS 5600 INTEGRATED SYSTEM
Report
- Report Number
- 1319681-2019-00053
- Event Type
- Malfunction
- Date Received
- June 11, 2019
- Date of Event
- May 15, 2019
- Report Date
- June 11, 2019
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS
- Product Code
- JJE
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PR
- Reporter Occupation
- OTHER
Narratives
THE INVESTIGATION DETERMINED THAT LOWER AND HIGHER THAN EXPECTED VITROS PHENYTOIN RESULTS WERE OBTAINED FROM A VITROS THERAPEUTIC DRUG MONITORING PERFORMANCE VERIFIER III (TDM PVIII) USING VITROS CHEMISTRY PRODUCTS PHENYTOIN (PHYT) SLIDES IN COMBINATION WITH A VITROS 5600 INTEGRATED SYSTEM. THE INVESTIGATION CONCLUDED THAT THE MOST LIKELY CAUSE OF THE IMPRECISE VITROS PHYT RESULTS WAS AN INSTRUMENT RELATED ISSUE. THE RESULTS OF A PRE-SERVICE WITHIN-RUN VITROS PHYT PRECISION TEST WERE UNACCEPTABLE ACCORDING TO ORTHO GUIDELINES, INDICATING THE VITROS 5600 INTEGRATED SYSTEM WAS NOT PERFORMING AS INTENDED WHEN PROCESSING VITROS PHYT SLIDES. A FIELD ENGINEER VISITED THE SITE AND OPTIMIZED THE WASH FLUID METERING MODULE. A POST SERVICE WITHIN-RUN VITROS PHYT PRECISION TEST YIELDED RESULTS THAT WERE WITHIN ACCEPTABLE GUIDELINES. BASED ON HISTORICAL QUALITY CONTROL RESULTS A VITROS PHYT SLIDE LOT 2618-0169-6207 PERFORMANCE ISSUE IS NOT A LIKELY CONTRIBUTOR TO THE EVENT. FURTHERMORE, ONGOING TRACKING AND TRENDING OF COMPLAINT DATA HAS NOT IDENTIFIED ANY SIGNALS TO SUGGEST THERE IS A SYSTEMIC QUALITY ISSUE WITH VITROS PHYT SLIDE LOT 2618-0169-6207.
A CUSTOMER REPORTED IMPRECISE VITROS PHYT RESULTS OBTAINED FROM A VITROS THERAPEUTIC DRUG MONITORING PERFORMANCE VERIFIER III (TDM PVIII) USING VITROS CHEMISTRY PRODUCTS PHENYTOIN (PHYT) SLIDES ON A VITROS 5600 INTEGRATED SYSTEM. VITROS PHYT RESULTS OF 20.74, 35.82 AND 33.56 UG/ML VERSUS THE BASELINE MEAN OF 26.10 UG/ML. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. THE IMPRECISE RESULTS STEMMED FROM A QUALITY CONTROL FLUID AND NO PATIENT RESULTS WERE AFFECTED. HOWEVER, IT CANNOT BE CONCLUDED THAT PATIENT SAMPLE RESULTS WOULD NOT BE AFFECTED IF THE EVENT WERE TO RECUR UNDETECTED. THERE HAS BEEN NO ALLEGATION OF PATIENT HARM AS A RESULT OF THE EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 483094 | VITROS 5600 INTEGRATED SYSTEM | CHEMISTRY ANALYZER | JJE | ORTHO-CLINICAL DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |