FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP MMT-523RNAS

MDR report key: 8686175 · Received June 11, 2019

Report

Report Number
2032227-2019-14439
Event Type
Malfunction
Date Received
June 11, 2019
Date of Event
January 6, 2019
Report Date
June 11, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169513099
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A TEST RESERVOIR WAS INSTALLED AND DID NOT LOCK IN PLACE DUE TO COMPLETELY BROKEN RESERVOIR TUBE LIP. UNABLE TO PERFORM THE DISPLACEMENT TEST DUE TO COMPLETELY BROKEN RESERVOIR TUBE LIP. DEVICE HAD MISSING RESERVOIR TUBE O-RING.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP WAS DAMAGED. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS UNKNOWN AT THE TIME OF INCIDENT. THE CUSTOMER STATED THAT THE RESERVOIR RING WAS DAMAGED. CUSTOMER STATED THAT THE RESERVOIR RING DOES LOCK IN PLACE WHEN INSERTED IN THE INSULIN PUMP. ADVISED THE INSULIN PUMP WILL NEED TO BE REPLACED. ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO BACKUP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
482302 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP MMT-523RNAS PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523RNAS A1523RNASJ 00643169513099

Patients

Seq Age Sex Outcome Treatment
1 75 YR