FDA Adverse Event Injury Summary report: N

SOFTHEAT

MDR report key: 8674112 · Received June 6, 2019

Report

Report Number
1314800-2019-00030
Event Type
Injury
Date Received
June 6, 2019
Report Date
August 13, 2019
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
IRT
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
003

Narratives

Description of Event or Problem · 0

A CONSUMER STATED THAT SHE HAD ALLEGEDLY RECEIVED BURNS ON HER LOWER BACK WHILE USING A HEATING PAD APPROXIMATELY 6 MONTHS AGO, AND MEDICAL ATTENTION WAS SOUGHT FOR HER INJURIES. SHE STATED THAT SHE RECEIVED SECOND DEGREE BURNS, AND THAT FOLLOW-UP CARE AT A WOUND CLINIC WAS NEEDED. BURNS OF THIS NATURE ARE MOST LIKELY CAUSED BY THE CONSUMER LAYING OR LEANING AGAINST THE PAD WHICH IS CONTRARY TO PROPER USE INSTRUCTION. THE INSTRUCTIONS FOR PROPER USE CLEARLY STATE ""DANGER: IF USED IMPROPERLY, THIS PRODUCT CAN CAUSE SEVERE BURNS TO SKIN, AND DAMAGE TO PROPERTY.", "DO NOT USE WHILE SLEEPING.", AND "THIS HEATING PAD IS INTENDED FOR USE ON TOP OF YOUR BODY. DO NOT SIT OR LIE ON TOP OF THE HEATING PAD. NEVER PLACE PAD BETWEEN YOURSELF AND CHAIR, SOFA, BED OR PILLOW."

Additional Manufacturer Narrative · 1

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 1

A CONSUMER STATED THAT SHE HAD ALLEGEDLY RECEIVED BURNS ON HER LOWER BACK WHILE USING A HEATING PAD APPROXIMATELY 6 MONTHS AGO, AND MEDICAL ATTENTION WAS SOUGHT FOR HER INJURIES. SHE STATED THAT SHE RECEIVED SECOND DEGREE BURNS, AND THAT FOLLOW-UP CARE AT A WOUND CLINIC WAS NEEDED. BURNS OF THIS NATURE ARE MOST LIKELY CAUSED BY THE CONSUMER LAYING OR LEANING AGAINST THE PAD WHICH IS CONTRARY TO PROPER USE INSTRUCTION. THE INSTRUCTIONS FOR PROPER USE CLEARLY STATE ""DANGER: IF USED IMPROPERLY, THIS PRODUCT CAN CAUSE SEVERE BURNS TO SKIN, AND DAMAGE TO PROPERTY.", "DO NOT USE WHILE SLEEPING.", AND "THIS HEATING PAD IS INTENDED FOR USE ON TOP OF YOUR BODY. DO NOT SIT OR LIE ON TOP OF THE HEATING PAD. NEVER PLACE PAD BETWEEN YOURSELF AND CHAIR, SOFA, BED OR PILLOW."" KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
469232 SOFTHEAT ELECTRIC HEATING PAD IRT KAZ USA, INC., A HELEN OF TROY COMPANY HP950 14017GMT

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization| O| R