FDA Adverse Event Malfunction Summary report: N

T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 8671438 · Received June 5, 2019

Report

Report Number
3013756811-2019-31031
Event Type
Malfunction
Date Received
June 5, 2019
Date of Event
May 12, 2019
Report Date
June 5, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004545
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE USER GUIDE: ALWAYS ENSURE THAT THERE ARE NO AIR BUBBLES IN THE TUBING WHEN FILLING. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED CONTINUOUS ELEVATED BLOOD GLUCOSE (BG 210-420 MG/DL). BOLUSES WERE DELIVERED, INFUSION SET CHANGED AND INSULIN INJECTIONS WERE ADMINISTERED TO ADDRESS BG. PUMP SYSTEM CHECK WAS PERFORMED AND AIR BUBBLES WERE OBSERVED IN THE TUBING. CUSTOMER CHANGED THE INFUSION SET. CUSTOMER REPORTED NOT TO HAVE REMOVED AIR FROM THE CARTRIDGE DURING THE LOADING PROCESS. TANDEM TECHNICAL SUPPORT INFORMED CUSTOMER THAT PER LABELING, AIR IS REQUIRED TO BE REMOVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
464385 T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628 00852162004545

Patients

Seq Age Sex Outcome Treatment
1 48 YR