FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8668664 · Received June 4, 2019

Report

Report Number
3013756811-2019-30806
Event Type
Malfunction
Date Received
June 4, 2019
Date of Event
May 11, 2019
Report Date
June 4, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007301
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP BATTERY WAS UNABLE TO CHARGE USING THE TANDEM-PROVIDED USB CABLE, WHICH CAUSED THE PUMP TO SHUT DOWN. THE CUSTOMER'S BLOOD GLUCOSE (BG) LEVEL WAS 220-222 MG/DL. REPORTEDLY, THE CUSTOMER WAS ABLE TO CHARGE THE PUMP SUCCESSFULLY BY USING AN ALTERNATE USB CABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
460470 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007301

Patients

Seq Age Sex Outcome Treatment
1 70 YR