FDA Adverse Event Malfunction Summary report: N

LIFEPAK® 15 DEFIBRILLATOR/MONITOR

MDR report key: 8667852 · Received June 4, 2019

Report

Report Number
0003015876-2019-00963
Event Type
Malfunction
Date Received
June 4, 2019
Date of Event
May 13, 2019
Report Date
June 9, 2020
Manufacturer
PHYSIO-CONTROL, INC. - 3015876
Product Code
MKJ
UDI-DI
00883873979358
PMA / PMN Number
K142430
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PHYSIO-CONTROL EVALUATED THE REMOVED SYSTEM PCB ASSEMBLY AND FOUND THE ROOT CAUSE IS A SINGLE BOARD COMPUTER (SBC) CARD.

Additional Manufacturer Narrative · 0

PHYSIO-CONTROL DETERMINED THAT THE CAUSE OF THE REPORTED ISSUE WAS DUE TO THE SYSTEM PCB ASSEMBLY. AT THIS TIME, THIS DEVICE CANNOT BE REPAIRED DUE TO PART OBSOLESCENCE. THE CUSTOMER HAS RECEIVED A LOANER UNTIL A PERMANENT SOLUTION FOR THIS COMPLAINT IS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THE SERVICE INDICATOR IS PRESENT ON THEIR DEVICE AND IT WILL NOT COMPLETE THE BOOT-UP PROCESS. AS A RESULT, DEFIBRILLATION THERAPY MAY NOT BE AVAILABLE, IF IT WAS NEEDED. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT.

Description of Event or Problem · 0

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THE SERVICE INDICATOR IS PRESENT ON THEIR DEVICE AND IT WILL NOT COMPLETE THE BOOT-UP PROCESS. AS A RESULT, DEFIBRILLATION THERAPY MAY NOT BE AVAILABLE, IF IT WAS NEEDED. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT.

Additional Manufacturer Narrative · 1

(B)(4). PHYSIO-CONTROL EVALUATED THE CUSTOMER'S DEVICE AND VERIFIED THE REPORTED ISSUE. PHYSIO-CONTROL CONTINUES TO INVESTIGATE THE REPORTED FAILURE AND WILL SUBMIT A SUPPLEMENTAL REPORT ON THIS EVENT TO THE FDA AS PROVIDED BY 21 CFR 803.56.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THE SERVICE INDICATOR IS PRESENT ON THEIR DEVICE AND IT WILL NOT COMPLETE THE BOOT-UP PROCESS. AS A RESULT, DEFIBRILLATION THERAPY MAY NOT BE AVAILABLE, IF IT WAS NEEDED. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
459813 LIFEPAK® 15 DEFIBRILLATOR/MONITOR AUTOMATED EXTERNAL DEFIBRILLATORS (NON-WEARABLE) MKJ PHYSIO-CONTROL, INC. - 3015876 15 00883873979358

Patients

Seq Age Sex Outcome Treatment
1