FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP MMT-1712K

MDR report key: 8665640 · Received June 4, 2019

Report

Report Number
2032227-2019-11055
Event Type
Malfunction
Date Received
June 4, 2019
Date of Event
May 27, 2019
Report Date
August 6, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169999770
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY. UNABLE TO DETERMINE THE ROOT CAUSE, PROBLEM ISOLATED TO ELECTRICAL BOARD. NO PHYSICAL DAMAGE TO THE INSULIN PUMP NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP WAS DROPPED ON THE GROUND AND THE SCREEN DID NOT OPERATE ALSO THE INSULIN PUMP COULD NOT BE OPERATED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS UNKNOWN AT THE TIME OF INCIDENT. THE INSULIN PUMP WILL NOT BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
462024 640G INSULIN PUMP MMT-1712K PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1712K HG38DK6 00643169999770

Patients

Seq Age Sex Outcome Treatment
1