FDA Adverse Event Malfunction Summary report: N

630G INSULIN PUMP MMT-1715K 630G BLACK MG

MDR report key: 8665630 · Received June 4, 2019

Report

Report Number
2032227-2019-11050
Event Type
Malfunction
Date Received
June 4, 2019
Date of Event
May 26, 2019
Report Date
July 21, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00763000090197
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

DEVICE PASSED DISPLACEMENT TEST AND SELFTEST. PUMP ERROR 63 WAS PRESENT IN THE DEVICE TRACE DOWNLOAD DUE TO BROKEN TRACE AT PIN 6 ON KEYPAD ASSEMBLY. TOGGLED ON AND INCREASED VOLUME WITH THE AUDIO FEATURE FUNCTIONING PROPERLY. NO AUDIO OR ABSENCE OF ALARM ANOMALIES NOTED DURING TESTING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD AN AUDIO ANOMALY. THE DEVICE FAILED THE AUDIO TEST DURING THE CALL. THE CUSTOMER¿S BLOOD GLUCOSE DURING THE INCIDENT WAS UNKNOWN. THE DEVICE WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
461800 630G INSULIN PUMP MMT-1715K 630G BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1715K HG2MVPJ 00763000090197

Patients

Seq Age Sex Outcome Treatment
1 55 YR