FDA Adverse Event Malfunction Summary report: N

KIT MMT-1762KCN 670G V4.11 CAN MM

MDR report key: 8665540 · Received June 4, 2019

Report

Report Number
2032227-2019-11009
Event Type
Malfunction
Date Received
June 4, 2019
Date of Event
May 30, 2019
Report Date
June 4, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
00763000216481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAD A CRITICAL PUMP ERROR. THE CUSTOMER¿S BLOOD GLUCOSE WAS 8.6 MMOL/L. CUSTOMER REPORTED THAT THEY RECEIVED THE OPEN BOOK IMAGE ON THE INSULIN PUMP SCREEN. TROUBLESHOOTING STEPS WERE PROVIDED FOR CRITICAL PUMP ERROR. THE CUSTOMER WAS ADVISED TO INSULIN PUMP WILL NEED TO BE REPLACED AND DISCONTINUE USE OF THE INSULIN PUMP AND RECOMMENDED CUSTOMER REFER TO THE BACK-UP PLAN. THE INSULIN PUMP WILL NOT BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
459379 KIT MMT-1762KCN 670G V4.11 CAN MM ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1762KCN HG35VYD 00763000216481

Patients

Seq Age Sex Outcome Treatment
1