FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP MMT-1711W

MDR report key: 8665460 · Received June 4, 2019

Report

Report Number
2032227-2019-10939
Event Type
Malfunction
Date Received
June 4, 2019
Date of Event
May 30, 2019
Report Date
June 3, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169662582
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE STUCK BUTTON ALARM. CUSTOMER¿S BLOOD GLUCOSE WAS 7.2 MMOL/L AT THE TIME OF INCIDENT. CUSTOMER STATES IT WAS POSSIBLE IT MAY HAVE BEEN PRESSED FOR 3 MIN OR LONGER. CUSTOMER STATES THEY WERE NOT ABLE TO CLEAR THE ALARM. CUSTOMER STATED THE BUTTONS WERE STOPPED WORKING COMPLETELY. THE INSULIN PUMP WILL NOT BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
462012 640G INSULIN PUMP MMT-1711W PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1711W HG10GWV 00643169662582

Patients

Seq Age Sex Outcome Treatment
1