ENCODER ASSY J4: 195-00597
Report
- Report Number
- 3005985723-2019-00402
- Event Type
- Malfunction
- Date Received
- June 3, 2019
- Date of Event
- May 16, 2019
- Report Date
- October 21, 2019
- Manufacturer
- MAKO SURGICAL CORP.
- Product Code
- OLO
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NH, US
- Reporter Occupation
- OTHER
Narratives
FOLLOW-UP #1 AND FINAL REPORT SUBMITTED TO UPDATE SECTIONS D.3, G.1, G.4, G.7, H.2, H.3, H.6, H.10 AND H.11 BASED ON THE RESULTS OF INVESTIGATION. REPORTED EVENT: MPS (B)(6) REPORTED JOINT ANGLE INCONSISTENT ERROR ON J4. DEVICE EVALUATION AND RESULTS: PER WO-01649974: REPLACED J4 ENCODER ASSY. SYSTEM INVESTIGATION COMPLETED SUCCESSFULLY AS PER SERVICE MANUAL. ALL SYSTEM CHECKS AND TESTS PASSED. PRODUCT HISTORY REVIEW A REVIEW OF DEVICE HISTORY RECORDS SHOWS THAT ON 08/03/17 1 DEVICE WAS INSPECTED AND 1 DEVICE WAS PLACED ON: QT 17-07-0042, QT 17-07-0043, QT 17-07-0074, QT 17-07-0060, QT 17-07-0061, QT 17-07-0059. A REVIEW OF THE DATA REVEALED THAT THE NON-CONFORMANCES ARE NOT RELATED TO THE FAILURE ALLEGED IN THIS COMPLIANT. COMPLAINT HISTORY REVIEW A REVIEW OF COMPLAINTS IN CATSWEB AND TRACKWISE RELATED TO P/N 207149 SHOWS NO ADDITIONAL COMPLAINTS RELATED TO THE FAILURE IN THIS INVESTIGATION. CONCLUSIONS: SYSTEM READY FOR CLINICAL USE. CORRECTIVE ACTION/PREVENTIVE ACTION: NO ACTION IS REQUIRED AT THIS TIME AS THERE IS NO INDICATION TO SUGGEST A PRODUCT NON-CONFORMITY OR UNANTICIPATED HAZARD.
MPS (B)(6). REPORTED JOINT ANGLE INCONSISTENT ERROR ON J4 ASSET: ROB603 CASE NUMBER: 03583158. CASE TYPE: TKA. UPDATE: SURGERY WAS COMPLETED MANUALLY. SURGICAL DELAY APPROXIMATELY 20MIN. PATIENT UNDER ANETHESIA.
AS PART OF NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.
MPS (B)(6) REPORTED JOINT ANGLE INCONSISTENT ERROR ON J4; ASSET: ROB603, CASE NUMBER: (B)(4). CASE TYPE: TKA. UPDATE: SURGERY WAS COMPLETED MANUALLY. SURGICAL DELAY APPROXIMATELY 20MIN. PATIENT UNDER ANESTHESIA.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 458337 | ENCODER ASSY J4: 195-00597 | STEREOTAXIC DEVICE, ROBOTICS | OLO | MAKO SURGICAL CORP. | UNKNOWN |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Hospitalization |