FDA Adverse Event Malfunction Summary report: N

CLINITEK STATUS+

MDR report key: 8663174 · Received June 3, 2019

Report

Report Number
3002637618-2019-00065
Event Type
Malfunction
Date Received
June 3, 2019
Date of Event
May 14, 2019
Report Date
July 11, 2019
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
JIL
UDI-DI
00630414574639
PMA / PMN Number
K091216
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
501

Narratives

Additional Manufacturer Narrative · 0

SIEMENS TECH OPS HAS COMPLETED THE INVESTIGATION. THE FAILED BATTERY CAUSING THE BATTERY HOLDER TO MELT WAS THE SOURCE OF THE BURNING SMELL, BUT IS NOT A FIRE RISK. THIS FAILURE COULD HAVE OCCURRED DUE TO THE USE OF INCORRECT, EXPIRED OR RECHARGEABLE BATTERIES. IT IS SPECIFIED THAT THE STATUS SHALL BE USED WITH COMMON 1.5V AA BATTERIES. BATTERIES OUTSIDE OF THE SPECIFIED TYPE CAN BE SUSCEPTIBLE TO THERMAL RUNAWAY, CAUSING THE BATTERY TO GENERATE EXCESS HEAT EVENTUALLY RESULTING IN THE MELTING OF THE SURROUNDING PLASTIC. THE CUSTOMER STATED THAT THEY ARE FULLY FUNCTIONAL, AND THE UNIT IS BACK IN SERVICE.

Additional Manufacturer Narrative · 1

THE INSTRUMENT AND BATTERIES HAVE BEEN REQUESTED FOR INVESTIGATION. A NEW INSTRUMENT HAS BEEN SENT TO THE CUSTOMER. THE CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEIR CLINITEK STATUS+ DID NOT POWER ON. SIEMENS SERVICE INSTRUCTED THE CUSTOMER TO UNPLUG THE UNIT AND INSTALL NEW BATTERIES. ONCE THE BATTERIES WERE INSTALLED, THE CUSTOMER ATTEMPTED TO TURN THE UNIT ON AND THEN SMELLED SMOKE. WHILE REMOVING THE BATTERIES THE CUSTOMER NOTICED SMOKE COMING FROM THE BATTERIES. SERVICE WAS NOT ABLE TO DETERMINE IF THE BATTERIES WERE INSTALLED PROPERLY AND HAD THE CUSTOMER REMOVE THE BATTERIES. A NEW CLINITEK STATUS+ WILL BE PROVIDED TO THE CUSTOMER. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
455130 CLINITEK STATUS+ CLINITEK STATUS+ JIL SIEMENS HEALTHCARE DIAGNOSTICS 00630414574639

Patients

Seq Age Sex Outcome Treatment
1