FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 8663169 · Received June 3, 2019

Report

Report Number
3013756811-2019-29571
Event Type
Malfunction
Date Received
June 3, 2019
Date of Event
May 10, 2019
Report Date
June 3, 2019
Manufacturer
DEXCOM, INC.
Product Code
QBJ
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM USER GUIDE, ¿THE TRANSMITTER IS REUSABLE AND IS REPLACED ABOUT EVERY 3 MONTHS.¿ NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A FAILED TRANSMITTER ERROR. REPORTEDLY, THE TRANSMITTER HAD BEEN IN USE MORE THAN 3 MONTHS. NO ADDITIONAL PATIENT OR EVENT INFORMATION WAS AVAILABLE. TANDEM TECHNICAL SUPPORT INSTRUCTED THE CUSTOMER TO USE A NEW TRANSMITTER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
455125 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC.

Patients

Seq Age Sex Outcome Treatment
1 55 YR