FDA Adverse Event Malfunction Summary report: N

LEEP PRECISION GENERATOR

MDR report key: 8659256 · Received May 31, 2019

Report

Report Number
1216677-2019-00098
Event Type
Malfunction
Date Received
May 31, 2019
Date of Event
April 4, 2019
Report Date
December 15, 2019
Manufacturer
COOPERSURGICAL, INC.
Product Code
HGI
PMA / PMN Number
K963653
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

REFERENCE: (B)(4). *INVESTIGATION: X-REVIEW DHR. X-INSPECT RETURNED SAMPLES. ANALYSIS AND FINDINGS : A REVIEW OF THE 2 YR COMPLAINT HISTORY REVEALS SIMILAR ISSUES. A REVIEW OF THE DHR REVEALS SEVERAL BOARDS WERE REPLACED DUE TO BOARD FAILURES. REF NCMR 10966. SERVICE & REPAIR CONFIRMED THE COMPLAINT CONDITION. SUSTAINING ENGINEERING HAD IDENTIFIED ONE ISSUE WITH A CAPACITOR THAT HAD THE POTENTIAL TO BE OVERLOADED DUE TO EXCESSIVE CURRENT ABOVE THE CAPACITORS' RATING. THE PART OF THE CIRCUIT THAT HAD BEEN FOUND TO HAVE AN ISSUE ON COMPLAINT AND IN PRODUCTION WAS C21 LOCATED ON THE DISPLAY BOARD. IT'S FAILURE AFFECTED THE FOOT PEDAL FUNCTION DUE TO BEING SHORTED. THE ROOT CAUSE FOR THIS COMPLAINT CONDITION IS BEING ATTRIBUTED TO A BOARD UPDATE FROM NON-ROHS TO ROHS BOARDS. THE CHANGE HAD MADE THE C21 CAPACITOR PRONE TO EXCESSIVE CURRENT. THE BOARD USED IN THIS ASSEMBLY IS PRIOR TO THE BOARD BEING UPDATED TO INCLUDE A DIODE ON C21. THE DIODE PREVENTS EXCESSIVE CURRENT FROM SHORTING OUT THE COMPONENT. CORRECTION AND/OR CORRECTIVE ACTION: THE UNIT WAS UPDATED WITH A ZENER DIODE WHICH WAS PUT IN PLACE TO MITIGATE THE C21 COMPONENT FROM BEING OVERLOADED WITH CURRENT. ECN-21881 WAS EXECUTED TO UPDATE THE PRINT REFERENCING SUPPORTING ENG-TEST10487 & ENG-TEST-10504. REMAINING BOARDS IN STOCK WERE UPDATED TO INCLUDE THE DIODE UNDER WO #255846. CAPA 725 WAS ISSUED AND A RECALL (1216677-05-24-2019-002-R) WILL ADDRESS THE REMAINING UNITS FROM THE IMPLEMENTATION OF THE ROHS BOARD INTO PRODUCTION UP TO THE ADDITION OF THE ZENER DIODE. WAS THE COMPLAINT CONFIRMED? YES.

Description of Event or Problem · 0

CUSTOMER STATED "FOOT PEDAL W/LEEP MACHINE STOPPED WORKING". REFERENCE REPAIR ORDER: 91863. REF: (B)(4).

Additional Manufacturer Narrative · 1

THE COMPLAINT CONDITION REPORTED IS CURRENTLY BEING INVESTIGATED BY COOPERSURGICAL, INC. ONCE THE INVESTIGATION HAS BEEN COMPLETED A FOLLOW UP REPORT WILL BE FILED. (B)(4).

Description of Event or Problem · 1

CUSTOMER STATED "FOOT PEDAL W/LEEP MACHINE STOPPED WORKING". (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
454553 LEEP PRECISION GENERATOR LEEP PRECISION HGI COOPERSURGICAL, INC. LP-20-120 N/A

Patients

Seq Age Sex Outcome Treatment
1 Other