FDA Adverse Event Malfunction Summary report: N

ENDOTOOL IV

MDR report key: 8649269 · Received May 29, 2019

Report

Report Number
3009864844-2019-00001
Event Type
Malfunction
Date Received
May 29, 2019
Manufacturer
MONARCH MEDICAL TECHNOLOGIES
Product Code
NDC
PMA / PMN Number
K132547
Removal / Correction Number
3009864844-5/9/2019-001C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ALL AFFECTED CUSTOMER SITES HAVE BEEN NOTIFIED OF THE SOFTWARE BUG. A PATCH WAS CREATED AND VALIDATED FOR ENDOTOOL IV VERSIONS 1.8.5 AND HIGHER. THE AFFECTED CUSTOMER SITES ARE BEING UPGRADED.

Description of Event or Problem · 1

A SOFTWARE BUG WAS DISCOVERED IN ENDOTOOL IV VERSION 1.10. THIS BUG IS IN AN AREA OF THE SOFTWARE THAT ADDRESSES PERSISTENTLY ELEVATED GLUCOSE LEVELS. INVESTIGATION AND ANALYSIS OF THE BUG HAS DETERMINED IT IS VERY UNLIKELY TO RE-OCCUR. IN THE VERY UNLIKELY EVENT IT DOES RE-OCCUR, IT COULD CAUSE THE SOFTWARE TO INCORRECTLY CALCULATE AN INSULIN DOSE RECOMMENDATION. INVESTIGATION DETERMINED THERE HAS BEEN ONLY ONE OCCURENCE OF THE BUG. THE DOSE RECOMMENDATION WAS CORRECTLY NOT ACCEPTED BY THE BEDSIDE CAREGIVER AND THERE WAS NO ASSOCIATED PATIENT HARM. ALL AFFECTED CUSTOMER SITES HAVE BEEN NOTIFIED OF THE SOFTWARE BUG. A PATCH WAS CREATED AND VALIDATED FOR ENDOTOOL IV VERSIONS 1.8.5 AND HIGHER. THE AFFECTED CUSTOMER SITES ARE BEING UPGRADED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
441867 ENDOTOOL IV ENDOTOOL IV NDC MONARCH MEDICAL TECHNOLOGIES IV SOFTWARE VERSIONS 1.8.5 AND HIGHER

Patients

Seq Age Sex Outcome Treatment
1