SERVO-S
Report
- Report Number
- 8010042-2019-00351
- Event Type
- Malfunction
- Date Received
- May 27, 2019
- Date of Event
- May 21, 2019
- Report Date
- January 30, 2020
- Manufacturer
- MAQUET CRITICAL CARE AB
- Product Code
- CBK
- PMA / PMN Number
- K123149
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
OUR FSE (FIELD SERVICE ENGINEER) WAS ON SITE AND INVESTIGATED THE REPORTED EVENT. THE EVENT IS DUPLICATED ON SITE. THE RECEIVED TEST LOG CONFIRMS THAT THE PRESSURE TRANSDUCER WAS MEASURING WRONG. THE PRESSURE TRANSDUCER PRINTED CIRCUIT BOARD WAS REPLACED BY OUR FSE AND THE VENTILATOR PASSED ALL THE FUNCTIONAL AND SAFETY TESTS AND RETURNED TO CLINICAL USE. THE RECEIVED TECHNICAL LOG DOES NOT CONTAIN ANY ERRORS THAT MAY INDICATE A VENTILATOR MALFUNCTION. THE INTERNAL LOG DOES NOT CONTAIN ANY RELEVANT INFORMATION ON THE GIVEN EVENT DATE. THE EXCHANGED PRESSURE TRANSDUCER PCB WAS NOT RETURNED FOR OUR INVESTIGATION THEREFORE THE FURTHER INVESTIGATION WAS NOT POSSIBLE. THE ROOT CAUSE OF THE REPORTED EVENT COULD NOT BEEN IDENTIFIED DUE TO LACK OF GOODS.
GETINGE USA SALES, LLC (IMPORTER) IS SUBMITTING THIS REPORT ON BEHALF OF MAQUET CRITICAL CARE AB (MANUFACTURER). REF. EXEMPTION #: E2018003. GETINGE USA SALES, LLC, 45 BARBOUR POND DRIVE, WAYNE, NJ 07470. CONTACT PERON: (B)(4).
MANUFACTURER REF. #: 213430.
IT WAS REPORTED THAT THE VENTILATOR FAILED INTERNAL LEAKAGE AND PRESSURE TRANSDUCER TEST DURING PRE-USE CHECK. THERE WAS NO PATIENT INVOLVEMENT. MANUFACTURER REF. #: (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 436886 | SERVO-S | VENTILATOR, CONTINUOUS, FACILITY USE | CBK | MAQUET CRITICAL CARE AB |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |