FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP MMT-723LNAS

MDR report key: 8643400 · Received May 27, 2019

Report

Report Number
2032227-2019-07041
Event Type
Malfunction
Date Received
May 27, 2019
Date of Event
January 29, 2019
Report Date
May 26, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169513914
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP HAD UNRESPONSIVE BUTTONS DUE TO FLATTENED (CREASED) ALL BUTTONS DOME SWITCH. NO UNLOCKED J2 OR LCD KEYPAD CONNECTOR NOTED. UNIT HAD STRIPPED BATTERY CAP COIN SLOT (P), CRACKED BATTERY TUBE THREADS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD BATTERY CAP ISSUE. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS UNKNOWN. THE CUSTOMER ALLEGES PUMP WAS NOT ABLE TO REMOVE THE BATTERY CAP ON THE INSULIN PUMP. CUSTOMER STATES THEY WERE NOT ABLE TO REMOVE THE BATTERY CAP. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE PUMP IF THE BATTERY IS LOW. THE CUSTOMER WAS ADVISED TO MONITOR THE PUMP CLOSELY IF THEY CONTINUE USE OF THE PUMP. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
437647 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP MMT-723LNAS PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAS A5723LNASJ 00643169513914

Patients

Seq Age Sex Outcome Treatment
1 74 YR