ACCESS 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2007-00097
- Event Type
- Other
- Date Received
- May 3, 2007
- Date of Event
- April 10, 2007
- Report Date
- May 3, 2007
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SC, US
- Reporter Occupation
- NO INFORMATION
Narratives
QC WAS WITHIN SPECIFICATIONS PRIOR TO THE EVENT. FOLLOWING THE ELEVATED RESULTS, THE CUSTOMER REPEATED QC AND RESULTS WERE OUT OF SPECIFICATIONS HIGH. SYSTEM CHECK PERFORMED IN 2007 PASSED. THE SPECIMEN WAS COLLECTED IN 13 X 75, LITHIUM HEPARIN TUBE WITH GEL AND CENTRIFUGED AT 3,800 RPM FOR 6 MINUTES. PRECISION VALVE/PUMP MOTION AND WASH VALVE/PUMP MOTION ERRORS WERE OBTAINED AT THE TIME OF THIS EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB FIVE DAYS LATER: THE FSE INSPECTED THE INSTRUMENT AND DISCOVERED A LEAK IN PRESSURE IN THE VACUUM PUMP. THE FSE REPLACED THE VACUUM PUMP. THE FSE CONDUCTED DIAGNOSTIC TESTING WHICH PASSED WITHIN SPECIFICATIONS. HARDWARE ISSUES ADDRESSED BY THE FSE MAY HAVE CONTRIBUTED TO THIS EVENT. HOWEVER, A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED IN THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER REGARDING ERRORNEOUSLY ELEVATED TROPONIN (ACCU TNI) RESULTS FROM A SINGLE PT SAMPLE THAT WERE GENERATED BY THE ACCESS 2 INSTRUMENT. A PT SAMPLE WAS TESTED FOR ACCU TNI SEVERAL TIMES AND RESULTS WERE: FIRST 2 RESULTS WERE "NO VALUE SYS ERROR". A 3RD RESULT OF 4.72 NG/ML WAS REPORTED OUT OF THE LAB. A 4TH RESULT WAS ">100.00NGML". THE CUSTOMER INDICATED THAT THE ORIGINAL SAMPLE WAS TESTED FOR ACCU TNI ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB AND A RESULT OF 0.01 NG/ML WAS OBTAINED. PER CUSTOMER, PT WAS SENT TO CRITICAL CARE FOR OBSERVATION ONLY. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PT INJURY OR DEATH ATTRIBUTED OR CONNECTED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | ACCESS 2 IMMUNOASSAY SYSTEM | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |