FDA Adverse Event Other Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 864259 · Received May 3, 2007

Report

Report Number
2122870-2007-00097
Event Type
Other
Date Received
May 3, 2007
Date of Event
April 10, 2007
Report Date
May 3, 2007
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN SPECIFICATIONS PRIOR TO THE EVENT. FOLLOWING THE ELEVATED RESULTS, THE CUSTOMER REPEATED QC AND RESULTS WERE OUT OF SPECIFICATIONS HIGH. SYSTEM CHECK PERFORMED IN 2007 PASSED. THE SPECIMEN WAS COLLECTED IN 13 X 75, LITHIUM HEPARIN TUBE WITH GEL AND CENTRIFUGED AT 3,800 RPM FOR 6 MINUTES. PRECISION VALVE/PUMP MOTION AND WASH VALVE/PUMP MOTION ERRORS WERE OBTAINED AT THE TIME OF THIS EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB FIVE DAYS LATER: THE FSE INSPECTED THE INSTRUMENT AND DISCOVERED A LEAK IN PRESSURE IN THE VACUUM PUMP. THE FSE REPLACED THE VACUUM PUMP. THE FSE CONDUCTED DIAGNOSTIC TESTING WHICH PASSED WITHIN SPECIFICATIONS. HARDWARE ISSUES ADDRESSED BY THE FSE MAY HAVE CONTRIBUTED TO THIS EVENT. HOWEVER, A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED IN THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER REGARDING ERRORNEOUSLY ELEVATED TROPONIN (ACCU TNI) RESULTS FROM A SINGLE PT SAMPLE THAT WERE GENERATED BY THE ACCESS 2 INSTRUMENT. A PT SAMPLE WAS TESTED FOR ACCU TNI SEVERAL TIMES AND RESULTS WERE: FIRST 2 RESULTS WERE "NO VALUE SYS ERROR". A 3RD RESULT OF 4.72 NG/ML WAS REPORTED OUT OF THE LAB. A 4TH RESULT WAS ">100.00NGML". THE CUSTOMER INDICATED THAT THE ORIGINAL SAMPLE WAS TESTED FOR ACCU TNI ON A DIFFERENT INSTRUMENT IN THE CUSTOMER'S LAB AND A RESULT OF 0.01 NG/ML WAS OBTAINED. PER CUSTOMER, PT WAS SENT TO CRITICAL CARE FOR OBSERVATION ONLY. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PT INJURY OR DEATH ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. ACCESS 2 IMMUNOASSAY SYSTEM NA

Patients

Seq Age Sex Outcome Treatment
1 NA