FDA Adverse Event Malfunction Summary report: N

HEARTSINE SAMARITAN 300P AND PAD-PAK

MDR report key: 8627228 · Received May 21, 2019

Report

Report Number
3004123209-2019-00202
Event Type
Malfunction
Date Received
May 21, 2019
Date of Event
May 1, 2019
Report Date
February 4, 2020
Manufacturer
HEARTSINE TECHNOLOGIES LTD
Product Code
MKJ
PMA / PMN Number
K014067
Removal / Correction Number
Z-0124-2013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RE
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HISTORY RECORDS FOR THE SAM 300P DEVICE AND THE PAD-PAK WERE REVIEWED, AND THIS CONFIRMED THAT ALL MANUFACTURING AND QUALITY CHECKS AND TEST HAD BEEN SUCCESSFULLY COMPLETED, THE DEVICE WAS PREVIOUSLY RETURNED TO HEATSINE FOR UPGRADE. THE UPPER CASE ASSEMBLY AND MEMBRANE WERE REWORKED, AND THE DEVICE WAS RETESTED. THE SAM 300P LAST PASSED ¿OUT QAT FROM HEARTSINE TECHNOLOGIES ON THE (B)(6) 2014. THE DEVICE WAS RETURNED WITH A REPORTED FAULT OF A SPEAKER MALFUNCTION DETECTED DURING SAVER EVO TESTING. INFORMATION FROM THE HISTORY LOG SHOWED THE DEVICE HAD PERFORMED AS PER SPECIFICATION FROM INSTALLATION UP UNTIL THE LAST LOG ENTRY ON THE (B)(6) 2019. DURING TESTING AT HEARTSINE, THE DEVICE PASSED THE ¿AUDIBLE BEEP¿ TEST WITHIN THE SAVER EVO DIAGNOSTIC TOOL MULTIPLE TIMES WITHOUT FAULT. FURTHERMORE, THE DEVICE ISSUED ALL SPECIFIED AUDIO PROMPTS THROUGHOUT THE INVESTIGATION, WITH NO OMISSIONS, DISTORTION OR OTHER ABNORMALITIES IDENTIFIED. MEASUREMENTS WERE TAKEN ON THE SPEAKER, USB POWER CIRCUITRY AND SPEECH CIRCUITRY, WITH NO FAULT FOUND. THE DEVICE WAS LEFT IN THE HUMIDITY CHAMBER FOR 5 DAYS AT 50°C 95%RH. THE UNIT WAS POWER CYCLED MULTIPLE TIMES DURING AND AFTER THIS STRESS TESTING, ISSUING THE NORMAL ADVISORY SPEECH PROMPTS ON EACH OCCASION AND PASSING THE AUDIBLE BEEP TEST WITHIN SAVER EVO DIAGNOSTIC TOOL. FURTHERMORE, NO MEASURABLE FAULT WAS IDENTIFIED ON THE UNIT, EVEN AFTER THE STRESS OF ELEVATED TEMPERATURE AND HUMIDITY. THE INVESTIGATION WAS UNABLE TO CONFIRM THE REPORTED FAULT. THE SAVER EVO TEST REQUIRES A USB CABLE TO BE CONNECTED TO THE USB PORT ON THE USER¿S PC. THE INVESTIGATION WAS UNABLE TO VERIFY EITHER THE USERS USB CABLE OR THE USB PORT ON THE USER¿S PC WHICH MAY HAVE CONTRIBUTED TO THE REPORTED FAILURE. THE RETURNED SAM 300P IS NOW OUTSIDE OF ITS WARRANTY PERIOD AND WILL BE SCRAPPED.

Additional Manufacturer Narrative · 0

EXEMPTION NUMBER E2015058. HEARTSINE TECHNOLOGIES LTD (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF HEARTSINE TECHNOLOGIES LLC (IMPORTER).

Description of Event or Problem · 0

SPEAKER IS MALFUNCTIONIN. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.

Description of Event or Problem · 0

SPEAKER IS MALFUNCTION. THERE WAS NO PATIENT INVOLVED IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
421814 HEARTSINE SAMARITAN 300P AND PAD-PAK AUTOMATED EXTERNAL DEFIBRILLATOR MKJ HEARTSINE TECHNOLOGIES LTD

Patients

Seq Age Sex Outcome Treatment
1