FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 8623950 · Received May 20, 2019

Report

Report Number
3004753838-2019-042336
Event Type
Malfunction
Date Received
May 20, 2019
Date of Event
April 22, 2019
Report Date
May 20, 2019
Manufacturer
DEXCOM, INC.
Product Code
PQF
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT A LOW TRANSMITTER BATTERY ALERT OCCURRED. DATA WAS EVALUATED AND THE ALLEGATION WAS CONFIRMED. THE PROBABLE CAUSE WAS DETERMINED TO BE LOW TRANSMITTER BATTERY VOLTAGE. IN ADDITION, A FAILED TRANSMITTER ERROR WAS FOUND IN CONNECTION TO THE REPORTED ALLEGATION. THE REPORTED ISSUE OF A LOW TRANSMITTER BATTERY ALERT IS REPORTABLE BASED ON THE FINDING OF A FAILED TRANSMITTER ERROR. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
417128 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9438-06 5249162

Patients

Seq Age Sex Outcome Treatment
1 13 YR