FDA Adverse Event Malfunction Summary report: N

THERMOCOOL® SMART TOUCH® SF BI-DIRECTIONAL NAVIGATION CATHETER

MDR report key: 8622006 · Received May 17, 2019

Report

Report Number
2029046-2019-03156
Event Type
Malfunction
Date Received
May 17, 2019
Date of Event
April 19, 2019
Report Date
April 19, 2019
Manufacturer
BIOSENSE WEBSTER INC
Product Code
LPB
UDI-DI
10846835010183
PMA / PMN Number
P030031
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ON 4/19/2019, BIOSENSE WEBSTER INC.¿S (BWI) PRODUCT ANALYSIS LAB (PAL) RECEIVED A THERMOCOOL® SMART TOUCH® SF BI-DIRECTIONAL NAVIGATION CATHETER AND FOUND TRANSITION CRACKED OPEN WITH METAL EXPOSED. THE INVESTIGATIONAL ANALYSIS COMPLETED 5/29/2019. THE DEVICE WAS VISUALLY INSPECTED AND THE PEEK HOUSING TIP TRANSITION WAS FOUND CRACKED WITH METAL EXPOSED. DEFLECTION TESTING WAS PERFORMED AND THE CATHETER FAILED. A FAILURE ANALYSIS WAS PERFORMED. THE CATHETER WAS OBSERVED UNDER THE X RAY MACHINE AND THE T BAR WAS FOUND SLID DOWN, CAUSING THE IMPROPER DEFLECTION CONDITION. ON 5/24/19, A MANUFACTURING RECORD EVALUATION WAS PERFORMED AND NO INTERNAL ACTIONS WERE IDENTIFIED. AN INTERNAL CORRECTIVE ACTION WAS CREATED TO INVESTIGATE THE T BAR SLIPPAGE INSIDE THE TIP AND THE DAMAGE IN THE PEEK HOUSING TIP TRANSITION. MANUFACTURER REF NO: (B)(4).

Additional Manufacturer Narrative · 1

THE BWI PRODUCT ANALYSIS LAB RECEIVED THE DEVICE FOR EVALUATION. THE ANALYSIS HAS BEGUN BUT IS NOT COMPLETED AT THIS TIME. WHEN THE INVESTIGATIONAL ANALYSIS HAS BEEN COMPLETED, A SUPPLEMENTAL 3500A REPORT WILL BE SUBMITTED. MANUFACTURE REF NO: (B)(4).

Description of Event or Problem · 1

ON 4/19/2019, BIOSENSE WEBSTER INC.¿S (BWI) PRODUCT ANALYSIS LAB (PAL) RECEIVED A THERMOCOOL® SMART TOUCH® SF BI-DIRECTIONAL NAVIGATION CATHETER AND FOUND TRANSITION CRACKED OPEN WITH METAL EXPOSED. UPON RECEIVING THE THERMOCOOL® SMART TOUCH® SF BI-DIRECTIONAL NAVIGATION CATHETER, INITIAL VISUAL INSPECTION IDENTIFIED THE TRANSITION CRACKED OPEN WITH METAL EXPOSED, REDDISH RESIDUE INSIDE, APPROXIMATELY 1.7 CM FROM THE DISTAL FROM END AND BUMPS ABOUT 2.1 CM FROM DISTAL END OF TIP DOME. THE OBSERVED CRACKED TRANSITION WITH EXPOSED METAL IS A MDR REPORTABLE. THE THERMOCOOL® SMART TOUCH® SF BI-DIRECTIONAL NAVIGATION CATHETER WAS RETURNED LABELED WITH A COMPLAINT NUMBER FOR WHICH PRODUCT DETAILS, SUCH AS THE LOT NUMBER, DO NOT MATCH. MULTIPLE ATTEMPTS HAVE BEEN MADE TO OBTAIN CLARIFICATION FOR THE WRONG PRODUCT RECEIVED, HOWEVER, NO FURTHER INFORMATION HAS BEEN MADE AVAILABLE. A NEW COMPLAINT WAS CREATED TO INVESTIGATE AND REPORT THE MALFUNCTION FOUND ALTHOUGH NO SPECIFIC EVENT DETAILS ARE AVAILABLE

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
415232 THERMOCOOL® SMART TOUCH® SF BI-DIRECTIONAL NAVIGATION CATHETER CARDIAC ABLATION PERCUTANEOUS CATHETER LPB BIOSENSE WEBSTER INC 30156901L 10846835010183

Patients

Seq Age Sex Outcome Treatment
1