FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 8621223 · Received May 17, 2019

Report

Report Number
3013756811-2019-27613
Event Type
Malfunction
Date Received
May 17, 2019
Date of Event
April 25, 2019
Report Date
May 17, 2019
Manufacturer
DEXCOM, INC.
Product Code
QBJ
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE TRANSMITTER LOST CONNECTION WITH THE PUMP. REPORTEDLY, THE CUSTOMER HAD THE INCORRECT TRANSMITTER ID ENTERED INTO THE PUMP. CUSTOMER UPDATED THE TRANSMITTER ID AND STARTED A NEW SENSOR SESSION TO RESOLVE THE REPORTED ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
413547 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC.

Patients

Seq Age Sex Outcome Treatment
1 54 YR