FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 8620146 · Received May 17, 2019

Report

Report Number
3013756811-2019-26304
Event Type
Malfunction
Date Received
May 17, 2019
Date of Event
April 26, 2019
Report Date
May 17, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007301
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE USER GUIDE: NEVER FILL YOUR TUBING WHILE YOUR INFUSION SET IS CONNECTED TO YOUR BODY. ALWAYS ENSURE THAT THE INFUSION SET IS DISCONNECTED FROM YOUR BODY BEFORE FILLING THE TUBING. FAILURE TO DISCONNECT YOUR INFUSION SET FROM YOUR BODY BEFORE FILLING THE TUBING CAN RESULT IN OVER DELIVERY OF INSULIN. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER PERFORMED THE LOAD FILL TUBING SEQUENCE WHILE CONNECTED AT THE SITE. CUSTOMER'S BLOOD GLUCOSE (BG) LEVEL RANGED FROM 132-142 MG/DL. TANDEM TECHNICAL SUPPORT ADVISED THE CUSTOMER AGAINST PERFORMING THE FILL TUBING SEQUENCE WHILE CONNECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
414599 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007301

Patients

Seq Age Sex Outcome Treatment
1 78 YR