FDA Adverse Event Malfunction Summary report: N

DIMENSION®

MDR report key: 8619223 · Received May 17, 2019

Report

Report Number
2517506-2019-00206
Event Type
Malfunction
Date Received
May 17, 2019
Date of Event
April 5, 2019
Report Date
June 25, 2019
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
MLM
UDI-DI
00842768035425
PMA / PMN Number
K150168
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

ORIGINAL MDR 2517506-2019-00206 WAS FILED 17-MAY-2019. ADDITIONAL INFORMATION (31-MAY-2019): SIEMENS HEALTHCARE DIAGNOSTICS HEADQUARTERS SUPPORT CENTER (HSC) CONCLUDED THEIR INVESTIGATION OF THE DISCORDANT FALSELY ELEVATED TACROLIMUS (TAC) RESULT. HSC EVALUATED THE INFORMATION PROVIDED. REVIEW OF THE INSTRUMENT DATA PROVIDED DID NOT INDICATE AN ISSUE WITH THE INSTRUMENT OR ASSAY PERFORMANCE. THE CUSTOMER PERFORMED TWO DILUTIONS ON THE PATIENT SAMPLE; ONE WAS A 1:2 DILUTION AND THE OTHER WAS A 1:3 DILUTION. THE INSTRUCTIONS FOR USE (IFU) FOR TAC STATES THAT ONLY A DILUTION OF ONE PART PATIENT SAMPLE AND ONE PART LEVEL 1 TAC CALIBRATOR IS APPROPRIATE FOR THIS METHOD. THE DILUTED SAMPLES RESULTS WERE CLOSE TO THE RESULTS OF THE UNDILUTED SAMPLE. THE CUSTOMER WAS INSTRUCTED TO RUN THE PATIENTS SERUM FOR TACROLIMUS, HOWEVER THIS WAS NOT PERFORMED. THE DIMENSION TACROLIMUS INSTRUCTIONS FOR USE (IFU) STATES THAT ONLY A DILUTION OF ONE PART PATIENT SAMPLE AND ONE PART LEVEL 1 TAC CALIBRATOR IS APPROPRIATE FOR THIS ASSAY. THE DILUTED SAMPLES RESULTS WERE SIMILAR TO THE RESULTS OF THE UNDILUTED SAMPLE. THE CUSTOMER WAS INSTRUCTED TO PROCESS THE PATIENT'S SERUM FOR TACROLIMUS, HOWEVER THIS WAS NOT PERFORMED. THE DIMENSION TACROLIMUS INSTRUCTIONS FOR USE STATES "PATIENT SAMPLES MAY CONTAIN HETEROPHILIC ANTIBODIES THAT COULD REACT IN IMMUNOASSAYS TO GIVE FALSELY ELEVATED OR DEPRESSED RESULTS." THE CAUSE OF THIS EVENT IS UNKNOWN. THE DEVICE IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION IS REQUIRED. SECTION H6 HAS BEEN UPDATED TO REFLECT THE HSC INVESTIGATION. SUPPLEMENTAL MDR 2517506-2019-00204 WAS FILED FOR THE SAME EVENT.

Additional Manufacturer Narrative · 1

MDR 2517506-2019-00204 WAS FILED FOR THE SAME EVENT. THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC) AND REPORTED A DISCORDANT ELEVATED TACROLIMUS (TAC) PATIENT RESULT OBTAINED ON A DIMENSION EXL 200 INSTRUMENT. SIEMENS IS INVESTIGATING THE EVENT.

Description of Event or Problem · 1

DISCORDANT, FALSELY ELEVATED TACROLIMUS (TAC) RESULTS WERE OBTAINED ON A PATIENT SAMPLE ON A DIMENSION EXL 200 INSTRUMENT. THE DISCORDANT RESULTS WERE NOT REPORTED TO THE PHYSICIAN(S). A DISCREPANCY OCCURRED BETWEEN THE RESULTS OF A 1:2 DILUTION AND A 1:3 DILUTION. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT TAC RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
412119 DIMENSION® DIMENSION® TACROLIMUS FLEX® REAGENT CARTRIDGE MLM SIEMENS HEALTHCARE DIAGNOSTICS INC GA9267 00842768035425

Patients

Seq Age Sex Outcome Treatment
1