FDA Adverse Event Malfunction Summary report: N

SMILE DIRECT CLUB DENTAL ALIGNERS

MDR report key: 8605119 · Received May 10, 2019

Report

Report Number
MW5086585
Event Type
Malfunction
Date Received
May 10, 2019
Date of Event
April 30, 2019
Report Date
May 8, 2019
Manufacturer
ALIGN TECHNOLOGY, INC.
Product Code
NXC
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MO, US
Reporter Occupation
DENTIST

Narratives

Description of Event or Problem · 1

PT PRESENTED TO OUR OFFICE WITH AN ANTERIOR AND POSTERIOR OPEN BITE - THE PT WAS ONLY BITING ON HER R AND L SECOND MOLARS. NO OTHER TEETH WERE IN OCCLUSION. SHE HAD COMPLAINED TO SMILE DIRECT CLUB ABOUT ONLY BEING ABLE TO BITE ON TWO TEETH ON EACH SIDE. THEY REPORTED TO HER THAT THEY COULD NOT FIX HER PROBLEM AND SIMPLY TOLD HER TO "ENJOY HER SMILE." I BELIEVE THE ISSUE COULD HAVE BEEN CORRECTED WITH PROFESSIONAL LEVEL SERVICES. WE WERE ONLY ABLE TO PARTIALLY CORRECT HER ISSUE WITH A BITE ADJUSTMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
395577 SMILE DIRECT CLUB DENTAL ALIGNERS ALIGNER, SEQUENTIAL NXC ALIGN TECHNOLOGY, INC.

Patients

Seq Age Sex Outcome Treatment
1 20 YR