ARCHITECT C16000 SYSTEM
Report
- Report Number
- 1628664-2019-00366
- Event Type
- Malfunction
- Date Received
- May 10, 2019
- Report Date
- July 2, 2019
- Manufacturer
- ABBOTT MANUFACTURING INC
- Product Code
- JJE
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MX
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
AFTER FURTHER EVALUATION, THE SUSPECT MEDICAL DEVICE WAS CHANGED FROM MAGNESIUM, LN 07D70-20 TO THE ARCHITECT C16000 SYSTEM, LN 03L77-01, SN (B)(4). THE FOLLOWING SECTIONS HAVE BEEN UPDATED TO REFLECT THIS CHANGE: BRAND NAME CHANGED FROM MAGNESIUM TO ARCHITECT C16000 SYSTEM. COMMON DEVICE NAME CHANGED FROM MAGNESIUM, PRODUCT CODE: JGJ TO AUTOMATED CHEMISTRY ANALYZER, PRODUCT CODE: JJE. CATALOG # CHANGED FROM 07D70-20 TO 03L77-01; SERIAL # CHANGED FROM BEING BLANK TO (B)(4); UDI # CHANGED FROM BEING BLANK TO (B)(4). CONCOMITANT MEDICAL PRODUCTS AND THERAPY DATES CHANGED FROM ARCHITECT C16000 SYSTEM; LN 03L77-01; SN (B)(4) TO MAGNESIUM; LN 07D70-20, LOT UNKNOW. PMA/ 510(K) CHANGED FROM K981791 TO EXEMPT AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.
DURING TROUBLESHOOTING OF THE ISSUE, THE FIELD SERVICE REPRESENTATIVE (FSR) INSPECTED THE CUVETTE WASHER AND REPLACED THE CLOGGED/OBSTRUCTED HIGH CONCENTRATION WASTE PERISTALTIC TUBING, AS WELL AS THE HIGH CONCENTRATION WASTE (A AND B) NOZZLE TUBING TO ADDRESS THE ISSUE. THERE WERE NO ADDITIONAL DISCREPANT MAGNESIUM RESULTS REPORTED ON ARCHITECT (B)(4) AFTER THE TUBING WAS REPLACED. THE PERISTALTIC HEAD (ROHS) TUBING, H.C. NOZZLE A WASTE TUBING, AND H.C. NOZZLE B WASTE TUBING WERE DETERMINED TO BE THE LIKELY CAUSES FOR THE ISSUE. A REVIEW OF HISTORICAL DATA REVEALED NO ADVERSE TREND, SYSTEMIC ISSUES OR NON-CONFORMANCES FOR THE PARTS ASSOCIATED WITH THIS EVENT. MANUFACTURING DOCUMENTATION WAS REVIEWED AND WAS NOTED TO PROVIDE SUFFICIENT INFORMATION FOR TROUBLESHOOTING (INCLUDING THE REPLACEMENT OF THE LIKELY CAUSE PARTS) AND MAINTENANCE CONCERNING ERRATIC/DISCREPANT RESULTS. A REVIEW OF TRACKING AND TRENDING DATA IN THE PRODUCT MONITORING REVIEW FOR CLINICAL CHEMISTRY SYSTEMS REVEALED NO SYSTEMIC ISSUES OR ADVERSE TRENDS ASSOCIATED WITH THE DISCREPANT RESULT ISSUE. THE ERRATIC RATES FOR THE ARCHITECT C4000, C8000, AND THE C16000 SYSTEMS WERE ALL BELOW THE UPPER CONTROL LIMIT. BASED ON THE INVESTIGATION, NO PRODUCT DEFICIENCY OR SYSTEMIC ISSUES WERE IDENTIFIED FOR THE PERISTALTIC HEAD (ROHS) TUBING, H.C. NOZZLE A WASTE TUBING, AND H.C. NOZZLE B WASTE TUBING OR THE ARCHITECT C16000 ANALYZER.
ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE. AN EVALUATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.
THE CUSTOMER REPORTED FALSE ELEVATED MAGNESIUM RESULTS WERE GENERATED FOR A PATIENT ON THE ARCHITECT ANALYZER. THE CUSTOMER STATED THE SAMPLE GENERATED AN INITIAL RESULT OF >9MG/DL, WITH A RETEST RESULT OF 1.99 MG/DL (NORMAL RANGE= 1.6 TO 2.6 MG/DL). NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 391996 | ARCHITECT C16000 SYSTEM | AUTOMATED CHEMISTRY ANALYZER | JJE | ABBOTT MANUFACTURING INC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ARCHITECT C16000 SYSTEM, LN 03L77-01| LOT UNKNOWN| LOT UNKNOWN| MAGNESIUM, LN 07D70-20| MAGNESIUM, LN 07D70-20| SN (B)(4) |