TECNIS SYMFONY
Report
- Report Number
- 9614546-2019-00440
- Event Type
- Injury
- Date Received
- May 9, 2019
- Report Date
- November 11, 2020
- Manufacturer
- JOHNSON & JOHNSON SURGICAL VISION, INC.
- Product Code
- MFK
- PMA / PMN Number
- P980040
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- PHYSICIAN
Narratives
THIS CORRECTION MDR IS BEING SUBMITTED TO ADDRESS INACCURATE INFORMATION IN SECTION F ON THE XML VERSION OF THE PREVIOUS SUBMISSION CAUSED BY A SOFTWARE GLITCH IN THE TRANSMISSION PROCESS. THE INTERNAL NON-CONFORMANCE NUMBERS FOR THIS SOFTWARE ISSUE ARE (B)(4) AND CAPA-010215.
DEVICE EVALUATION: PRODUCT TESTING COULD NOT BE PERFORMED BECAUSE THE PRODUCT WAS NOT RETURNED. A PRODUCT QUALITY DEFICIENCY COULD NOT BE CONFIRMED. THE REPORTED ISSUE WAS NOT VERIFIED. MANUFACTURING RECORDS REVIEW: THE MANUFACTURING RECORD CANNOT BE REVIEWED SINCE THE IOL SERIAL NUMBER IS UNKNOWN. HISTORICAL DATA ANALYSIS: THE COMPLAINT HISTORY WAS NOT REVIEWED SINCE THE IOL SERIAL NUMBER IS UNKNOWN. LABELING REVIEW: THE LABELING REVIEW WAS NOT REVIEWED BECAUSE LIMITED INFORMATION WAS RECEIVED. CONCLUSION: AS A RESULT OF THE INVESTIGATION, CONSIDERING THE LIMITED INFORMATION AVAILABLE IT CANNOT BE DETERMINED IF THERE IS A PRODUCT MALFUNCTION. THE REPORTED ISSUE COULD NOT BE VERIFIED AS PRODUCT WAS NOT RETURNED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.
EXPIRATION DATE: UNKNOWN, AS PRODUCT SERIAL NUMBER WAS NOT PROVIDED. SERIAL NUMBER: UNKNOWN, AS INFORMATION WAS NOT PROVIDED. UDI NUMBER: UNKNOWN, AS PRODUCT SERIAL NUMBER WAS NOT PROVIDED. CATALOG NUMBER: A COMPLETE CATALOG NUMBER IS UNKNOWN, AS PRODUCT SERIAL NUMBER WAS NOT PROVIDED. IF IMPLANTED, GIVE DATE: UNKNOWN, AS INFORMATION WAS NOT PROVIDED. IF EXPLANTED, GIVE DATE: NOT APPLICABLE, PLANNED EXPLANT FOR 04/12/2019, HOWEVER NOT YET CONFIRMED. DEVICE MANUFACTURE DATE: UNKNOWN, AS PRODUCT SERIAL NUMBER WAS NOT PROVIDED. (B)(4). ATTEMPTS WERE MADE TO CONTACT THE CUSTOMER ACCOUNT REQUESTING ADDITIONAL INFORMATION HOWEVER, TO DATE NO RESPONSE HAS BEEN RECEIVED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC. HAS BEEN SUBMITTED.
IT WAS REPORTED THAT A MODEL ZXR00 INTRAOCULAR LENS (IOL) WILL BE EXPLANTED FROM THE PATIENT¿S OPERATIVE EYE ON (B)(6) 2019. ATTEMPTS WERE MADE TO CONTACT THE CUSTOMER ACCOUNT REQUESTING ADDITIONAL INFORMATION HOWEVER, TO DATE NO RESPONSE HAS BEEN RECEIVED. NO ADDITIONAL INFORMATION WAS PROVIDED TO JOHNSON & JOHNSON SURGICAL VISION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 387423 | TECNIS SYMFONY | MULTIFOCAL IOLS | MFK | JOHNSON & JOHNSON SURGICAL VISION, INC. | ZXR00 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |