FDA Adverse Event Death Summary report: N

INTELLIVUE INFORMATION CENTER IX

MDR report key: 8596355 · Received May 9, 2019

Report

Report Number
1218950-2019-03359
Event Type
Death
Date Received
May 9, 2019
Date of Event
April 29, 2019
Report Date
May 1, 2019
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
UDI-DI
00884838048645
PMA / PMN Number
K102495
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THERE WAS NO PRODUCT MALFUNCTION; THE CUSTOMER WAS NEEDED ASSISTANCE IN GATHER INFORMATION FORM THE PIC IX SYSTEM. THE RCE ASSISTED THE BIOMED WITH SEARCHING IN CLINICAL AUDIT TRAIL LOG AND GAVE STEPS ON HOW TO EXPORT THE DATA TO A USB MEDIA KIT. THE BIOMED WOULD LIKE TO PRINT OFF A ONE HOUR BLOCK FROM GENERAL REVIEW. THE RCE EXPLAINED THAT THEY CAN ONLY DO A START AND STOP FOR ABOUT 12 MINUTES OF ECG AT A TIME, AND THAT THE WILL HAVE TO WORK THEIR WAY BACKWARD 12 MINUTES AT A TIME. WE WILL CONSIDER THAT THE CUSTOMER RESOLVED THE ISSUE USING THE INFORMATION PROVIDED BY THE RCE, AND THAT THE DEVICE REMAINS IN USE AT THE CUSTOMER SITE. NO SUBSEQUENT CALLS HAVE BEEN LOGGED FOR THIS DEVICE/ISSUE. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED AT THIS TIME.

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

IT WAS REPORTED THAT A PATIENT DIED WHILE HOOKED UP TO A PHILIPS PIIC IX SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
390576 INTELLIVUE INFORMATION CENTER IX CENTRAL STATION MONITOR MHX PHILIPS MEDICAL SYSTEMS 866389 00884838048645

Patients

Seq Age Sex Outcome Treatment
1 Death