ENDOFLIP
Report
- Report Number
- 3006897778-2019-00008
- Event Type
- Malfunction
- Date Received
- May 8, 2019
- Date of Event
- January 11, 2019
- Report Date
- May 8, 2019
- Manufacturer
- CROSPON LTD
- Product Code
- FFX
- UDI-DI
- 05391530810012
- PMA / PMN Number
- K160725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- 003
Narratives
EVALUATION SUMMARY: THIS REPORT IS BASED ON INFORMATION PROVIDED BY MEDTRONIC INVESTIGATION PERSONNEL. ONE EF-322N WAS RECEIVED FOR EVALUATION. THE RETURNED SAMPLE MET SPECIFICATION AS RECEIVED BY MEDTRONIC. THE CUSTOMER REPORTED THAT CATHETER NOT SUPPORTED IN SOFTWARE. THE REPORTED CONDITION WAS NOT CONFIRMED. THE INVESTIGATION FOUND THE DEVICE TO FUNCTION NORMALLY AND WITHIN SPECIFICATIONS. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.
ACCORDING TO THE REPORTER, WHEN THEY CONNECTED THE CATHETER, THEY RECEIVED AN ERROR MESSAGE "CATHETER NOT SUPPORTED/CATHETER NOT CON ECTED" AND THE SYRINGE HOLDER WAS NOT MOVING TO THE CORRECT POSITION FOR THE CATHETER TO FIT, BUT THERE WAS NO ISSUE WITH THE SYRINGE PLUNGER. IT TOOK THREE CATHETERS TO GET THIS DONE AND THE MACHINE WAS TURNED OFF AND TURNED ON AND THE CATHETER WAS DISCONNECTED AND RECONNECTED TO SEE IF THAT WOULD FIX THE PROBLEM, BUT IT DID NOT. TECHNICAL SUPPORT CONFIRMED THAT THE CATHETER CONNECTOR WAS INSERTED WITH THE GREEN DOTS ALIGNED. THE CATHETER DISPLAY DID NOT HAVE A REAL-TIME CLOCK BATTERY DEPLETED/CMOS ERROR, THERE WAS AN ISSUE WITH ARCHIVING THE DATA, BUT NOT THE CURRENT PROBLEM, AND THE CATHETER WAS NOT DIFFICULT TO REMOVE FROM THE PATIENT. THE CATHETER WILL BE RETURNED FOR INVESTIGATION. THERE WAS NO PATIENT AND USER HARM, BUT THEY REQUIRED ADDITIONAL ANESTHESIA.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 384307 | ENDOFLIP | SYSTEM, GASTROINTESTINAL MOTILITY (ELECTRICAL) | FFX | CROSPON LTD | EF-322N | 322N180718 | 05391530810012 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |