FDA Adverse Event Malfunction Summary report: N

LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR

MDR report key: 8588992 · Received May 7, 2019

Report

Report Number
0003015876-2019-00799
Event Type
Malfunction
Date Received
May 7, 2019
Date of Event
April 16, 2019
Report Date
June 18, 2019
Manufacturer
PHYSIO-CONTROL, INC. - 3015876
Product Code
MKJ
UDI-DI
00883873871683
PMA / PMN Number
K142430
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PHYSIO-CONTROL EVALUATED THE DOWNLOADED ELECTRONIC DATA FROM THE CUSTOMER'S DEVICE AND WAS ABLE TO VERIFY THE REPORTED ISSUE. WHILE LOOSE KEP NUTS WERE OBSERVED DURING THE DEVICE EVALUATION, WHICH COULD CAUSE THE DEVICE TO UNEXPECTEDLY LOSE POWER WHILE CHARGING, THE CAUSE OF THE REPORTED ISSUE COULD STILL NOT BE CONCLUSIVELY DETERMINED.

Description of Event or Problem · 0

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THEIR DEVICE POWERED OFF AND ON BY ITSELF SEVERAL TIMES DURING A PATIENT EVENT. THE CUSTOMER ADVISED THAT THEIR DEVICE SHOCKED THE PATIENT SIX TIMES SUCCESSFULLY. ON THE SEVENTH THROUGH NINTH ATTEMPT TO SHOCK THE PATIENT, THE DEVICE WOULD REACH 200J AND THEN POWERED ITSELF OFF AND BACK ON AGAIN. ONE BATTERY INSTALLED IN THE DEVICE AT THE TIME OF THE EVENT WAS AT FULL CAPACITY AND THE OTHER INSTALLED BATTERY HAD PARTIAL CHARGE. THIS ISSUE IS PATIENT RELATED; HOWEVER THERE WAS NO ADVERSE PATIENT OUTCOME REPORTED. NO FURTHER DETAILS WERE PROVIDED BY THE CUSTOMER. PHYSIO-CONTROL HAS MADE MULTIPLE ATTEMPTS TO CONTACT THE CUSTOMER FOR FURTHER INFORMATION ON THE EVENT AND PATIENT, BUT HAS BEEN UNSUCCESSFUL.

Additional Manufacturer Narrative · 1

(B)(4). PHYSIO-CONTROL EVALUATED THE CUSTOMER'S DEVICE BUT WAS UNABLE TO DUPLICATE THE REPORTED POWER ISSUE. PHYSIO DID OBSERVE THAT THE KEP NUTS FOR BATTERY PINS IN THE CUSTOMER¿S DEVICE WERE LOOSE. THE KEP NUTS WERE TIGHTENED AND THEN PROPER DEVICE OPERATION WAS OBSERVED THROUGH FUNCTIONAL AND PERFORMANCE TESTING. THE DEVICE WAS RETURNED TO THE CUSTOMER FOR USE. LOOSE BATTERY PINS CAN CAUSE THE DEVICE TO INAPPROPRIATELY LOSE POWER; HOWEVER THE CAUSE OF THE REPORTED ISSUE COULD NOT BE CONCLUSIVELY DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THEIR DEVICE POWERED OFF AND ON BY ITSELF SEVERAL TIMES DURING A PATIENT EVENT. THE CUSTOMER ADVISED THAT THEIR DEVICE SHOCKED THE PATIENT SIX TIMES SUCCESSFULLY. ON THE SEVENTH THROUGH NINTH ATTEMPT TO SHOCK THE PATIENT, THE DEVICE WOULD REACH 200J AND THEN POWERED ITSELF OFF AND BACK ON AGAIN. ONE BATTERY INSTALLED IN THE DEVICE AT THE TIME OF THE EVENT WAS AT FULL CAPACITY AND THE OTHER INSTALLED BATTERY HAD PARTIAL CHARGE. THIS ISSUE IS PATIENT RELATED; HOWEVER THERE WAS NO ADVERSE PATIENT OUTCOME REPORTED. NO FURTHER DETAILS WERE PROVIDED BY THE CUSTOMER. PHYSIO-CONTROL HAS MADE MULTIPLE ATTEMPTS TO CONTACT THE CUSTOMER FOR FURTHER INFORMATION ON THE EVENT AND PATIENT, BUT HAS BEEN UNSUCCESSFUL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
381101 LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR AUTOMATED EXTERNAL DEFIBRILLATORS (NON-WEARABLE) MKJ PHYSIO-CONTROL, INC. - 3015876 15 00883873871683

Patients

Seq Age Sex Outcome Treatment
1