FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8584585 · Received May 6, 2019

Report

Report Number
3013756811-2019-23645
Event Type
Malfunction
Date Received
May 6, 2019
Date of Event
February 1, 2019
Report Date
May 6, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007271
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

TANDEM¿S USER GUIDE DESCRIBES HOW TO REMOVE AIR FROM THE CARTRIDGE USING THE SYRINGE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER OBSERVED AIR BUBBLES WITHIN THE TUBING. REPORTEDLY, THE CUSTOMER DOES NOT PERFORM THE AIR REMOVAL PROCESS DURING THE LOAD SEQUENCE. A SUPPLY CHANGE WAS PERFORMED TO ADDRESS THE AIR BUBBLES. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED BETWEEN 250-380 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
374560 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007271

Patients

Seq Age Sex Outcome Treatment
1 14 YR