VOLISTA ACCESS
Report
- Report Number
- 9710055-2019-00164
- Event Type
- Malfunction
- Date Received
- May 6, 2019
- Date of Event
- April 6, 2019
- Report Date
- March 17, 2020
- Manufacturer
- MAQUET SAS
- Product Code
- FSY
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IR
- Reporter Occupation
- OTHER
Narratives
GETINGE USA SALES, LLC (IMPORTER) IS SUBMITTING THIS REPORT ON BEHALF OF THE LEGAL MANUFACTURER OF THE DEVICE MAQUET SAS, PARC DE LIMÈRE, AVENUE DE LA POMME DE PI ORLÉANS CEDEX 2, FRANCE 45074. EXEMPTION # E2018005. GETINGE USA SALES, LLC 45 BARBOUR POND DRIVE WAYNE, NJ 07470. CONTACT PERSON: (B)(4). THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE. INFORMATION ABOUT THE CUSTOMER INVOLVED WAS RECEIVED AND IS INCLUDED IN E SECTION.
GETINGE BECAME AWARE OF AN ISSUE WITH VOLISTA SURGICAL LIGHT. AS IT WAS ALLEGED BY THE USER, THE LIGHT HEAD PRODUCED AN ENORMOUS HEAT. THERE WAS NO INJURY REPORTED HOWEVER WE DECIDED TO REPORT THE ISSUE IN ABUNDANCE OF CAUTION AS HEAT MAY LEAD TO AN INJURY. IT WAS ESTABLISHED THAT WHEN THE EVENT OCCURRED, THE LIGHT HEAD DID NOT MEET ITS SPECIFICATION AND IT CONTRIBUTED TO THE EVENT. AT THE TIME WHEN THE EVENT OCCURRED THE DEVICE WAS NOT BEING USED FOR THE PATIENT TREATMENT. THE ISSUE WAS INVESTIGATED BY A SUBJECT MATTER EXPERT. IT WAS FOUND THAT THE CUSTOMER FEEDBACK RECEIVED WAS SUBJECTIVE AND COULD NOT BE REPRODUCED AND OBJECTIVELY MEASURED. WE CONCLUDED THAT THE ISSUE COULD BE RELATED TO SUBJECTIVE FEELING OF THE USER OR ISSUES WITH AIR CONDITIONING OF THE AFFECTED ROOM. GIVEN THE CIRCUMSTANCES AND THE FACT THAT THERE IS NO APPARENT TREND IN THE COMPLAINTS WE SHALL CONTINUE TO MONITOR FOR ANY FURTHER EVENTS OF THIS NATURE AND DO NOT PROPOSE ANY FURTHER ACTION AT THIS TIME.
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE. GETINGE USA SALES, LLC (IMPORTER) IS SUBMITTING THIS REPORT ON BEHALF OF THE LEGAL MANUFACTURER OF THE DEVICE MAQUET SAS, PARC DE LIMÈRE, AVENUE DE LA POMME DE PI ORLÉANS CEDEX 2, FRANCE 45074 EXEMPTION # E2018005. GETINGE USA SALES, LLC 45 BARBOUR POND DRIVE WAYNE, NJ 07470. CONTACT PERSON:(B)(4).
MANUFACTURER REFERENCE NUMBER (B)(4).
MANUFACTURER REFERENCE NUMBER 2019-63202.
ON (B)(6) 2019 MAQUET SAS BECAME AWARE OF AN ISSUE WITH VOLISTA SURGICAL LIGHT. AS IT WAS STATED, LIGHT HEAD PRODUCED AN ENORMOUS HEAT, WHICH MAY LEAD TO ADVERSE OUTCOME. THERE WAS NO INJURY REPORTED HOWEVER WE DECIDED TO REPORT THE ISSUE IN ABUNDANCE OF CAUTION AS HEAT MAY LEAD TO AN INJURY. MANUFACTURER REFERENCE NUMBER (B)(4).
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE.
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE.
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE.
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE.
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE.
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE. (B)(4). EXEMPTION # E2018005. (B)(4).
THE ISSUE IS STILL BEING INVESTIGATED BY MANUFACTURING SITE.
MANUFACTURER REFERENCE NUMBER (B)(4).
MANUFACTURER REFERENCE NUMBER (B)(4).
MANUFACTURER REFERENCE NUMBER (B)(4).
MANUFACTURER REFERENCE NUMBER: (B)(4).
MANUFACTURER REFERENCE NUMBER (B)(4).
MANUFACTURER REFERENCE NUMBER (B)(4).
MANUFACTURER REFERENCE NUMBER (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 377814 | VOLISTA ACCESS | LIGHT, SURGICAL, CEILING MOUNTED | FSY | MAQUET SAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |