LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR
Report
- Report Number
- 0003015876-2019-00779
- Event Type
- Malfunction
- Date Received
- May 3, 2019
- Date of Event
- April 10, 2019
- Report Date
- June 15, 2020
- Manufacturer
- PHYSIO-CONTROL, INC. - 3015876
- Product Code
- MKJ
- UDI-DI
- 00883873979358
- PMA / PMN Number
- K142430
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
PHYSIO-CONTROL ARCHIVED THE DEVICE AND PROVIDED THE CUSTOMER WITH A REPLACEMENT. PHYSIO-CONTROL FURTHER EVALUATED THE REMOVED SYSTEM PCB ASSEMBLY AND DETERMINED A FAULTY SINGLE BOARD COMPUTER WAS THE ROOT CAUSE OF THE REPORTED ISSUE.
PHYSIO-CONTROL FURTHER EVALUATED THE CUSTOMER¿S DEVICE AND DETERMINED THAT THE CAUSE OF THE REPORTED ISSUE WAS DUE TO THE SYSTEM PCB ASSEMBLY. DUE TO A PART OBSOLESCENCE, THE DEVICE CANNOT BE REPAIRED AT THIS TIME. THE CUSTOMER HAS RECEIVED A LOANER UNIT UNTIL A PERMANENT SOLUTION IS IDENTIFIED.
THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THEIR DEVICE HAD A SERVICE INDICATOR PRESENT. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT. UPON EVALUATION OF THE CUSTOMER'S DEVICE, PHYSIO-CONTROL OBSERVED THAT IT WOULD FREEZE UP DURING THE INITIAL BOOT-UP PROCESS. AS A RESULT, DEFIBRILLATION WOULD NOT BE POSSIBLE IF IT WERE NECESSARY.
THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THEIR DEVICE HAD A SERVICE INDICATOR PRESENT. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT. UPON EVALUATION OF THE CUSTOMER'S DEVICE, PHYSIO-CONTROL OBSERVED THAT IT WOULD FREEZE UP DURING THE INITIAL BOOT-UP PROCESS. AS A RESULT, DEFIBRILLATION WOULD NOT BE POSSIBLE IF IT WERE NECESSARY.
(B)(4). PHYSIO-CONTROL EVALUATED THE CUSTOMER'S DEVICE AND VERIFIED THE REPORTED ISSUE. PHYSIO-CONTROL CONTINUES TO INVESTIGATE THE REPORTED ISSUE AND WILL SUBMIT A SUPPLEMENTAL REPORT ON THIS EVENT TO THE FDA AS PROVIDED BY 21 CFR 803.56.
THE CUSTOMER CONTACTED PHYSIO-CONTROL TO REPORT THAT THEIR DEVICE HAD A SERVICE INDICATOR PRESENT. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT. UPON EVALUATION OF THE CUSTOMER'S DEVICE, PHYSIO-CONTROL OBSERVED THAT IT WOULD FREEZE UP DURING THE INITIAL BOOT-UP PROCESS. AS A RESULT, DEFIBRILLATION WOULD NOT BE POSSIBLE IF IT WERE NECESSARY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 372612 | LIFEPAK(R) 15 MONITOR/DEFIBRILLATOR | AUTOMATED EXTERNAL DEFIBRILLATORS (NON-WEARABLE) | MKJ | PHYSIO-CONTROL, INC. - 3015876 | 15 | 00883873979358 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |