FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 8558535 · Received April 26, 2019

Report

Report Number
3013756811-2019-22469
Event Type
Malfunction
Date Received
April 26, 2019
Date of Event
April 4, 2019
Report Date
April 26, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004781
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A POWER SOURCE ALERT AFTER PLUGGING THE PUMP INTO A WALL OUTLET USING THE TANDEM-PROVIDED USB CABLE WHICH CAUSED THE PUMP TO STOP CHARGING AND ULTIMATELY SHUT OFF. THE CUSTOMER'S BLOOD GLUCOSE (BG) RANGED FROM 202-224 MG/DL. REPORTEDLY, THE ALERT CLEARED AND THE PUMP SUCCESSFULLY BEGAN CHARGING AFTER THE CUSTOMER USED AN ALTERNATE USB CABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
350230 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096 00852162004781

Patients

Seq Age Sex Outcome Treatment
1 61 YR