FDA Adverse Event Malfunction Summary report: N

630G INSULIN PUMP MMT-1715K 630G BLACK MG

MDR report key: 8553955 · Received April 26, 2019

Report

Report Number
3004209178-2019-88582
Event Type
Malfunction
Date Received
April 26, 2019
Date of Event
April 19, 2019
Report Date
June 27, 2019
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169656840
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

(B)(4). PUMP ERROR 63 CONFIRMED IN THE SELF TEST AND THE DOWNLOADED HISTORY LOG DUE TO A PIO (SOFTWARE) FAILURE. PUMP ERROR 43 NOT CONFIRMED DURING TESTING. DEVICE FAILED THE SELF TEST AND PASSED THE DISPLACEMENT TEST.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ERROR ALARM. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 200 MG/DL AT THE TIME OF THE INCIDENT. ASSISTED WITH PERFORMING A SELF TEST AND SELF TEST WAS FAILED. CUSTOMER WAS ABLE TO COMPLETE REWIND. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
346879 630G INSULIN PUMP MMT-1715K 630G BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1715K HG27SFU 00643169656840

Patients

Seq Age Sex Outcome Treatment
1 79 YR