FDA Adverse Event Malfunction Summary report: N

FC 500 FLOW CYTOMETER

MDR report key: 8542074 · Received April 23, 2019

Report

Report Number
1061932-2019-01496
Event Type
Malfunction
Date Received
April 23, 2019
Date of Event
March 27, 2019
Report Date
April 23, 2019
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K071681
Removal / Correction Number
2050012-0108/2018-001C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) WAS ON SITE AND CONFIRMED WHAT THE CUSTOMER REPORTED. TO RESOLVE THE ISSUE, THE FSE INFORMED THE CUSTOMER THAT THE SOFTWARE WILL NOTIFY FOR REVIEW IF SIGNAL DROP SIGNIFICANTLY. FSE HAD CUSTOMER RUN SAMPLES TO VERIFY FL2, FL3 SIGNAL AND ALL OK. BEC IS FILING AN MDR FOR THIS EVENT BASED ON THE FDA CLASSIFICATION OF THE 08 JAN 2018 URGENT MEDICAL DEVICE RECALL AS A CLASS I RECALL ON 20 NOV 2018 (RECALL NUMBER Z-0471-2019 FOR FC 500; RECALL NUMBER Z-0472-2019 FOR EPICS XL/XLMCL). BEC INTERNAL IDENTIFIER ¿ (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED SIGNAL AT FL2 AND FL3 SOMETIMES DROP ON THEIR FC 500 FLOW CYTOMETER AND NO WARNING TO REVIEW IT. THERE WAS NO REPORT OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
335701 FC 500 FLOW CYTOMETER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER TN, FC500 FLOW CYTOMETER 100-240V, 50/60HZ

Patients

Seq Age Sex Outcome Treatment
1