FDA Adverse Event Malfunction Summary report: N

BERLIN HEART IKUS STATIONARY DRIVING UNIT

MDR report key: 8516380 · Received April 15, 2019

Report

Report Number
3004582654-2019-00029
Event Type
Malfunction
Date Received
April 15, 2019
Date of Event
March 18, 2019
Report Date
April 15, 2019
Manufacturer
BERLIN HEART GMBH
Product Code
DSQ
UDI-DI
04260090040225
PMA / PMN Number
P160035
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 0

EXEMPTION NUMBER: E2013009. BERLIN HEART INC. (IMPORTER NUMBER: (B)(4). IS SUBMITTING THE REPORT ON BEHALF OF BERLIN HEART GMBH (MANUFACTURER). UPON RECEIVING, DRIVER WAS THOROUGHLY INSPECTED EXTERNALLY AND INTERNALLY. UPON START-UP, DRIVER FAILED SELF-TEST WITH ALARM "PROBLEM: MAINS VOLTAGE, CHECK POWER AND SWITCH". HOWEVER, THE IKUS WAS RESTARTED 4 MORE TIMES AND PASSED THE SELF-TEST EACH TIME. EVALUATION OF THE LOG FILES WITH CONSULTATION FROM BERLIN HEART GMBH SERVICE ENGINEER, CONFIRMED THAT COMPUTER 2 RESET 5 TIMES ON MARCH 18TH, RESULTING IN THE PUMPS STOPPING SHORTLY FOR 1..2 SECONDS EACH TIME. IT WAS CONFIRMED THAT THAT BOTH RESET BUTTONS OF THE PROCESSOR BOARDS WORK PROPERLY. WORKING WITH BERLIN HEART GMBH SERVICE ENGINEERS, IT WAS DETERMINED TO REPLACE THE FOLLOWING COMPONENTS, COMPUTER 1, COMPUTER 2, AND THE CONTROL BOARD, WHERE THE REPORTED COMPLAINT WAS THE LIKELY FAILURE OF A COMBINATION OF THESE COMPONENTS. AFTER REPLACING THE COMPONENTS, THE PROBLEM WAS CORRECTED AND IKUS COMPLETED 48 OF CONTINUOUS OPERATION WITHOUT ERROR.

Additional Manufacturer Narrative · 0

EXEMPTION NUMBER: E2013009. BERLIN HEART INC. (IMPORTER NUMBER: (B)(4)) IS SUBMITTING THE REPORT ON BEHALF OF BERLIN HEART GMBH (MANUFACTURER). WE HAVE REVIEWED THE PRODUCTION RECORDS OF THE EXCOR STATIONARY DRIVING UNIT, S/N (B)(4). THIS UNIT WAS PRODUCED ACCORDING TO OUR SPECIFICATION. IN CASE OF A FAILURE OF THE IKUS STATIONARY DRIVING UNIT, THE CUSTOMER IS INSTRUCTED PER THE INSTRUCTIONS FOR USE (IFU) TO SWITCH TO THE BACK-UP IKUS PROVIDED. EVALUATION OF THE AFFECTED UNIT IS STILL ONGOING AND A DETAILED INVESTIGATION REPORT WILL BE PROVIDED AS SOON AS AVAILABLE.

Description of Event or Problem · 0

BERLIN HEART INC. WAS INFORMED BY THE CLINIC ABOUT AN ISSUE WITH THE STATIONARY DRIVING UNIT IKUS OF A PATIENT SUPPORTED WITH THE EXCOR SYSTEM. THE CLINIC REPORTED THAT THE IKUS WAS INTERMITTENTLY STOPPING AND ALARMING. THE DRIVELINE DID NOT HAVE ANY LEAKS AND APPEARED TO BE CONNECTED PROPERLY. THE CLINIC SENT LOG FILES TO BERLIN HEART INC FOR FURTHER INVESTIGATION. TRAINED PERSONNEL AT THE CLINIC SWITCHED TO A BACK-UP IKUS DRIVING UNIT WITHOUT INCIDENCE. THE PATIENT WAS NOT AFFECTED BY THIS INCIDENT AND IS DOING WELL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
307807 BERLIN HEART IKUS STATIONARY DRIVING UNIT VENTRICULAR ASSIST DEVICE DSQ BERLIN HEART GMBH D03I-111 04260090040225

Patients

Seq Age Sex Outcome Treatment
1 4 MO