FDA Adverse Event Malfunction Summary report: N

MX5030 TRIMO SAN

MDR report key: 8508461 · Received April 12, 2019

Report

Report Number
1216677-2019-00055
Event Type
Malfunction
Date Received
April 12, 2019
Date of Event
April 1, 2019
Report Date
December 12, 2019
Manufacturer
COOPERSURGICAL, INC.
Product Code
HGD
PMA / PMN Number
E216669
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

REFERENCE E-COMPLAINT-(B)(4). INVESTIGATION: X-NO SAMPLE RETURNED, X-INSPECT STOCK PRODUCT. ANALYSIS AND FINDINGS: AN EVALUATION OF THE COMPLAINANT SAMPLES COULD NOT BE CONDUCTED SINCE THEY WILL NOT BE RETURNED. THE APPLICATOR ASSEMBLY IS MADE UP OF THREE COMPONENT PARTS (THE BULB, THE FLYER AND THE TUBE) PURCHASED FROM AND ASSEMBLED BY A SUPPLIER. A REVIEW OF TWO YEAR COMPLAINT HISTORY SHOWS NO COMPLAINTS FOR THIS ISSUE. THE COMPLAINANT DID NOT DISCLOSE A LOT NUMBER. A REVIEW OF COOPERSURGICAL INCOMING INSPECTION RECORDS SHOWS NO REJECTIONS FOR THIS ISSUE. THE TUBE IS MOLDED BY A SUPPLIER AND HAS 8 CAVITIES. A SAMPLE OF ALL 8 CAVITIES IN STOCK INVENTORY FOUND ALL THE PARTS MET QUALITY REQUIREMENTS AND WERE NOT SHARP AT THE DISTAL END. THE REPORTED COMPLAINT COULD NOT BE CONFIRMED. CORRECTION AND/OR CORRECTIVE ACTION; NONE. NO ACTION IS REQUIRED AT THIS TIME. CONTINUE TO MONITOR FOR TRENDING. SHOULD THE SAMPLES BE RETURNED, THIS COMPLAINT WILL BE REOPENED AND RE-EVALUATED. PREVENTATIVE ACTION ACTIVITY: COOPERSURGICAL WILL CONTINUE TO MONITOR THIS COMPLAINT CONDITION FOR ANY TRENDS.

Description of Event or Problem · 0

"ORDERED TRIMOSAN FROM WALMART.COM. SAID APPLICATOR SCRATCHED HER DID NOT GIVE DETAILS." REFERENCE E-COMPLAINT-(B)(4).

Additional Manufacturer Narrative · 1

(B)(4). THE COMPLAINT CONDITION REPORTED IS CURRENTLY BEING INVESTIGATED. ONCE THE INVESTIGATION IS COMPLETED A FOLLOW UP REPORTED WILL BE FILED.

Description of Event or Problem · 1

"ORDERED TRIMOSAN FROM (B)(6). SAID APPLICATOR SCRATCHED HER DID NOT GIVE DETAILS." (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
300494 MX5030 TRIMO SAN TRIMO SAN HGD COOPERSURGICAL, INC. MX5030 UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 Other