FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8501993 · Received April 10, 2019

Report

Report Number
3013756811-2019-20307
Event Type
Malfunction
Date Received
April 10, 2019
Date of Event
March 19, 2019
Report Date
April 10, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BATTERY WAS DEPLETING QUICKLY WHICH RESULTED IN THE PUMP SHUTTING DOWN. THE CUSTOMER¿S BLOOD GLUCOSE WAS BETWEEN 200-291 (MG/DL). MULTIPLE FOLLOW UP ATTEMPTS WERE MADE TO COMPLETE TROUBLESHOOTING WITH THE CUSTOMER; HOWEVER, THE CUSTOMER DID NOT RESPOND TO FOLLOW UP ATTEMPTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
292006 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 16 YR