FDA Adverse Event Malfunction Summary report: N

VICKS

MDR report key: 8484218 · Received April 4, 2019

Report

Report Number
1314800-2019-00020
Event Type
Malfunction
Date Received
April 4, 2019
Date of Event
March 2, 2019
Report Date
April 4, 2019
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
KFZ
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Description of Event or Problem · 1

A CONSUMER CALLED AND STATED SHE RECEIVED FIRST AND SECOND DEGREE BURNS ON HER FOOT FROM THE HOT STEAM THAT WAS COMING OUT OF THEIR VAPORIZER. THE WOMAN RECEIVED MEDICAL TREATMENT AT AN URGENT CARE FACILITY, AND FOLLOW UP CARE WAS REQUIRED DUE TO AN INFECTION. THE INSTRUCTIONS FOR PROPER USE HAVE VERY CLEAR WARNINGS THAT STATE, "IT IS A DEVICE THAT PRODUCES HOT STEAM AND COULD CAUSE SEVERE BURNS AND INJURIES IF THEY DO NOT STAY AWAY FROM IT", AND "VAPORIZER SHOULD ALWAYS BE PLACED ON A FIRM, FLAT, WATERPROOF SURFACE AT LEAST FOUR FEET AWAY FROM BEDSIDE AND OUT OF REACH OF PATIENT AND CHILDREN." KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
275451 VICKS WARM STEAM VAPORIZER KFZ KAZ USA, INC., A HELEN OF TROY COMPANY V150SG 27018KTC

Patients

Seq Age Sex Outcome Treatment
1 Other| R