FDA Adverse Event Malfunction Summary report: N

ENDOFLIP

MDR report key: 8483521 · Received April 4, 2019

Report

Report Number
3006897778-2019-00005
Event Type
Malfunction
Date Received
April 4, 2019
Date of Event
January 11, 2019
Report Date
April 4, 2019
Manufacturer
CROSPON LTD
Product Code
FFX
UDI-DI
05391530810012
PMA / PMN Number
K160725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

ACCORDING TO THE REPORTER, WHEN THEY CONNECTED THE CATHETER, THEY RECEIVED AN ERROR "CATHETER NOT SUPPORTED/CATHETER NOT CONNECTED" AND THE BLACK PIECE THAT LOCKS INTO THE SYRINGE WAS NOT MOVING TO THE CORRECT POSITION TO PROPERLY FIT THE CATHETER. IT TOOK THREE CATHETERS TO GET THE PROBLEM DONE. THE MACHINE WAS TURNED OFF AND ON AND THE CATHETER WAS DISCONNECTED AND RECONNECTED, BUT IT DID NOT FIX THE PROBLEM. TECHNICAL SUPPORT CONFIRMED THAT THE CATHETER CONNECTOR WAS INSERTED WITH THE GREEN DOTS ALIGNED. THERE WAS NO ISSUE WITH THE SYRINGE PLUNGER AND THE CATHETER DISPLAY DID NOT HAVE A REAL-TIME CLOCK BATTERY DEPLETED/CMOS ERROR. THEY HAD AN ISSUE WITH ARCHIVING THE DATA, BUT NOT THE CURRENT PROBLEM, AND THE CATHETER WAS NOT DIFFICULT TO REMOVE FROM THE PATIENT. THERE WAS NO PATIENT AND USER HARM, BUT THEY REQUIRED AN ADDITIONAL ANESTHESIA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
275365 ENDOFLIP SYSTEM, GASTROINTESTINAL MOTILITY (ELECTRICAL) FFX CROSPON LTD EF-322N 322N180718 05391530810012

Patients

Seq Age Sex Outcome Treatment
1