FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 8478444 · Received April 3, 2019

Report

Report Number
3013756811-2019-16691
Event Type
Malfunction
Date Received
April 3, 2019
Date of Event
March 8, 2019
Report Date
April 3, 2019
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP DECLARED MULTIPLE, INTERMITTENT TEMPERATURE ALARMS WHILE THE CUSTOMER WAS CHARGING THE PUMP. REPORTEDLY, THE PUMP WAS NOT EXPOSED TO EXTREME TEMPERATURES AND THE ALARMS REPEATED WHILE THE PUMP WAS CHARGING. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 212-229 MG/DL. REPORTEDLY, THE CUSTOMER CONTINUED USING THE PUMP AND HAD MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
270313 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 28 YR