FDA Adverse Event Malfunction Summary report: N

HEARTSINE SAMARITAN 500P AND PAD-PAK

MDR report key: 8472476 · Received April 2, 2019

Report

Report Number
3004123209-2019-00133
Event Type
Malfunction
Date Received
April 2, 2019
Date of Event
April 1, 2019
Report Date
May 22, 2019
Manufacturer
HEARTSINE TECHNOLOGIES LTD
Product Code
MKJ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SG
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

EXEMPTION NUMBER E2015058. HEARTSINE TECHNOLOGIES LTD (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF HEARTSINE TECHNOLOGIES LLC (IMPORTER).

Additional Manufacturer Narrative · 0

THE DEVICE HISTORY RECORDS FOR THE SAM 500P DEVICE AND PAD-PAK WERE REVIEWED AND THIS CONFIRMED THAT ALL MANUFACTURING AND QUALITY CHECKS AND TEST HAD BEEN SUCCESSFULLY COMPLETED. THE SAM 500P PASSED ¿OUT QAT¿ FROM HEARTSINE TECHNOLOGIES ON THE (B)(6) 2013. DURING THE INVESTIGATION, THE DEVICE WAS FOUND TO BE GIVING INCORRECT CHILD PATIENT PROMPTS WITH AN ADULT PAD-PAK INSTALLED, THIS WOULD CONFIRM THE REPORTED FAULT. THE MEASUREMENTS TAKEN WOULD INDICATE A FAILURE OF THE REED SWITCH (SW1). ON THE 1ST APRIL 2019 THE DEVICE RECORDS A MANUAL POWER ON AND INFORMATION FROM THE TECHNICAL LOG SHOWS THAT ON THIS OCCASION THE DEVICE PROMPTED ¿CHILD PATIENT¿. THIS WOULD INDICATE THAT THE FAULT WAS DETECTED DURING THIS MANUAL POWER CYCLE. THE USER ACCESSIBLE MEMORY WAS ERASED PRIOR TO THIS DATE THEREFORE NO INFORMATION CAN BE OBTAINED BEFORE THIS DATE. THE REED SWITCH WAS REPLACED AND THE DEVICE POWER CYCLED MULTIPLE TIMES WITH BOTH AN ADULT PAD-PAK AND PAEDIATRIC-PAK. THE DEVICE GAVE ADULT VOICE PROMPTS WITH THE ADULT PAD-PAK INSTALLED AND CHILD VOICE PROMPTS WITH THE PEDI-PAK INSTALLED. AS DETAILED IN THE REPORT THE DEVICE WAS CAPABLE OF DELIVERING THERAPY, HOWEVER, THE SHOCK ENERGY MAY HAVE BEEN REDUCED FOR HIGHER IMPEDANCE PATIENTS DUE TO THE DEVICE POWERING UP IN PAEDIATRIC MODE. IN ADDITION, THE ABILITY OF THE DEVICE TO DETECT PATIENT IMPEDANCE <74 WOULD HAVE BEEN COMPROMISED. IT IS THE POLICY OF HEARTSINE NOT TO REFURBISH DEVICES WHICH HAVE BEEN RETURNED FROM THE FIELD, AFTER INVESTIGATION, THEREFORE THIS DEVICE SHALL BE SCRAPPED AND REPLACED WITH ANOTHER DEVICE OF THE SAME MODEL.

Description of Event or Problem · 0

GREEN STATUS INDICATOR FLASHING, DEVICE PROMPTED CHILD PATIENT WITH ADULT PAD-PAK FITTED. NO PATIENT INVOLVED.

Description of Event or Problem · 0

GREEN STATUS INDICATOR FLASHING, DEVICE PROMPTED CHILD PATIENT WITH ADULT PAD-PAK FITTED. NO PATIENT INVOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
268529 HEARTSINE SAMARITAN 500P AND PAD-PAK AUTOMATED EXTERNAL DEFIBRILLATOR MKJ HEARTSINE TECHNOLOGIES LTD

Patients

Seq Age Sex Outcome Treatment
1