FDA Adverse Event Malfunction Summary report: N

BD ULTRA-FINE¿ NANO¿ PEN NEEDLES

MDR report key: 8465109 · Received March 29, 2019

Report

Report Number
9616657-2019-00164
Event Type
Malfunction
Date Received
March 29, 2019
Date of Event
March 7, 2019
Report Date
April 2, 2019
Manufacturer
BECTON, DICKINSON AND CO.
Product Code
FMI
PMA / PMN Number
K162516
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

H.6 INVESTIGATION: CUSTOMER RETURNED (1) 32G 4MM BD PEN NEEDLE WITHOUT A TEAR DROP LABEL ATTACHED (USED). CONSUMER REPORTED NEEDLE IN BOX THAT WOULD NOT WORK DURING INJECTION. THE RETURNED SAMPLE WAS EXAMINED AND EXHIBITED A BENT NON-PATIENT END CANNULA. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE - THE BENT NEEDLE ON THE NON-PATIENT END OF THE CANNULA WOULD BE THE CAUSE FOR NO MEDICATION FLOWING THROUGH, HENCE THE CUSTOMER WOULD THINK THE NEEDLE WAS CLOGGED (AS REPORTED). THE POSSIBLE ROOT CAUSE FOR THIS ISSUE (BENT NON-PATIENT END CANNULA) IS: USER ERROR. NO EVIDENCE OF MANUFACTURING RELATED ISSUES WERE OBSERVED ON THE RETURNED SAMPLES. IT IS BD¿S EXPERIENCE THAT THE NON-PATIENT END BENDING IS DIRECTLY ASSOCIATED WITH THE PLACING OF THE NEEDLE ONTO THE PEN DEVICE BY THE USER. IF THE NON-PATIENT END OF THE NEEDLE IS NOT PLACED CENTRALLY TO THE PEN DEVICE, THEN INSTEAD OF THE NON-PATIENT END OF THE NEEDLE PIERCING THE RUBBER SEPTUM OF THE VIAL, IT HITS HARD MATERIAL AND CAN BE BENT WHEN FITTED TO THE PEN.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING USE OF THE OF THE BD ULTRA-FINE¿ NANO¿ PEN NEEDLES CONSUMER FOUND A 3RD NEEDLE IN BOX THAT WOULD NOT WORK DURING INJECTION AND 2 OTHER DID NOT PRIME. MATERIAL NO: 320122, BATCH NO: 8171657. IT WAS REPORTED: THAT THE CONSUMER FOUND A 3RD NEEDLE IN BOX THAT WOULD NOT WORK DURING INJECTION AND 2 OTHER DID NOT PRIME. VERBATIM: ITEM 320122, LOT 8171657, EXP 2023-07-31. JUST FOUND A 3RD NEEDLE IN BOX THAT WOULD NOT WORK DURING INJECTION TODAY. FOUND 2 OTHER DID NOT PRIME UNKNOWN OCCUDATE THE NON PATIENT END LOOKS STRAIGHT.

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION AND/OR DEVICE HISTORY REVIEW, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING USE OF THE OF THE BD ULTRA-FINE¿ NANO¿ PEN NEEDLES CONSUMER FOUND A 3RD NEEDLE IN BOX THAT WOULD NOT WORK DURING INJECTION AND 2 OTHER DID NOT PRIME. MATERIAL NO: 320122 , BATCH NO: 8171657. IT WAS REPORTED: THAT THE CONSUMER FOUND A 3RD NEEDLE IN BOX THAT WOULD NOT WORK DURING INJECTION AND 2 OTHER DID NOT PRIME. VERBATIM: ITEM 320122 LOT 8171657 EXP 2023-07-31. JUST FOUND A 3RD NEEDLE IN BOX THAT WOULD NOT WORK DURING INJECTION TODAY. FOUND 2 OTHER DID NOT PRIME UNKNOWN OCCUDATE THE NON PATIENT END LOOKS STRAIGHT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
260310 BD ULTRA-FINE¿ NANO¿ PEN NEEDLES HYPODERMIC SINGLE LUMEN NEEDLE FMI BECTON, DICKINSON AND CO. 8171657

Patients

Seq Age Sex Outcome Treatment
1 Other