FDA Adverse Event Injury Summary report: N

VICKS

MDR report key: 8464255 · Received March 29, 2019

Report

Report Number
1314800-2019-00019
Event Type
Injury
Date Received
March 29, 2019
Date of Event
September 3, 2018
Report Date
June 26, 2019
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
KFZ
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
003

Narratives

Description of Event or Problem · 0

A CONSUMER REPORTED THAT SHE RECEIVED 2ND DEGREE BURNS FROM BOILING WATER WHILE FILLING HER WARM STEAM VAPORIZER. SHE STATED THAT SHE WAS TREATED AT A HOSPITAL FOR HER INJURIES. THE INSTRUCTIONS FOR PROPER USE HAVE CLEAR WARNINGS WHICH STATES THAT, "IT IS A DEVICE THAT PRODUCES HOT STEAM AND COULD CAUSE SEVERE BURNS AND INJURIES", AND "DO NOT REMOVE THE APPLIANCE HEAD DURING OPERATION OR WITHIN 20-30 MINUTES AFTER IT IS UNPLUGGED."

Additional Manufacturer Narrative · 1

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED FOR TESTING, BUT THE ITEM HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 1

A CONSUMER REPORTED THAT SHE RECEIVED 2ND DEGREE BURNS FROM BOILING WATER WHILE FILLING HER WARM STEAM VAPORIZER. SHE STATED THAT SHE WAS TREATED AT A HOSPITAL FOR HER INJURIES. THE INSTRUCTIONS FOR PROPER USE HAVE CLEAR WARNINGS WHICH STATES THAT, "IT IS A DEVICE THAT PRODUCES HOT STEAM AND COULD CAUSE SEVERE BURNS AND INJURIES", AND "DO NOT REMOVE THE APPLIANCE HEAD DURING OPERATION OR WITHIN 20-30 MINUTES AFTER IT IS UNPLUGGED." KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
258466 VICKS WARM STEAM VAPORIZER KFZ KAZ USA, INC., A HELEN OF TROY COMPANY V150SG 23317KTC

Patients

Seq Age Sex Outcome Treatment
1 Other| R