FDA Adverse Event Malfunction Summary report: N

ARCHITECT C8000 SYSTEM

MDR report key: 8462876 · Received March 28, 2019

Report

Report Number
1628664-2019-00263
Event Type
Malfunction
Date Received
March 28, 2019
Report Date
April 18, 2019
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
UDI-DI
00380740000509
PMA / PMN Number
K980367
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. ALL AVAILABLE PATIENT INFORMATION HAS BEEN PROVIDED. NO ADDITIONAL PATIENT INFORMATION IS AVAILABLE AT THIS TIME.

Additional Manufacturer Narrative · 1

AN INVESTIGATION WAS PERFORMED FOR THE CUSTOMER ISSUE AND INCLUDED A REVIEW OF THE COMPLAINT TEXT, TROUBLE SHOOTING, A SEARCH FOR SIMILAR COMPLAINTS, REVIEW OF ANALYZER SERVICE HISTORY, A REVIEW OF TRACKING AND TRENDING DATA, AND A REVIEW OF PRODUCT LABELING. THE FIELD SERVICE REPRESENTATIVE NOTICED LOOSE TUBING CONNECTION ON THE AERO C8K 1ML SYRINGE. THE FSR RECONNECTED THE AERO C8K 1ML SYR (09D41-02) WHICH WAS CONSIDERED THE LIKELY CAUSE, AND THE ISSUE WAS RESOLVED. NO CONTRIBUTING FACTORS WERE IDENTIFIED. A SEARCH FOR SIMILAR COMPLAINTS IDENTIFIED NO ADVERSE TRENDS WITH REGARD TO DISCREPANT PATIENT RESULTS. TRACKING AND TRENDING DID NOT IDENTIFY ANY SYSTEMIC ISSUES OR ADVERSE TRENDS. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION A PRODUCT DEFICIENCY WAS NOT IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED FALSE DECREASED ICT RESULTS WHEN PROCESSING ON THE ARCHITECT C8000. THE FOLLOWING DATA WAS PROVIDED: PATIENT 1: INITIAL RESULT OF 125 AND RETEST OF 132 MMOL/L. WHEN RETESTED A FEW DAYS LATER THE RESULT WAS 112 MMOL/L. ADDITIONAL TESTING OF SODIUM GENERATED RESULTS OF 135, 137, 140, AND 141. PAST SODIUM LEVELS HAVE BEEN 132, 135, AND 136 MMOL/L FOR THIS PATIENT. THE CUSTOMER USES A NORMAL RANGE OF 135 TO 145MMOL/L FOR SODIUM. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
255679 ARCHITECT C8000 SYSTEM AUTOMATED CHEMISTRY ANALYZER JJE ABBOTT MANUFACTURING INC 00380740000509

Patients

Seq Age Sex Outcome Treatment
1